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Clay Cooley Chrysler Dodge Jeep

(753 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
New (469) 270-7310 (469) 270-7310
Used (469) 304-2636 (469) 304-2636
Service (469) 309-5903 (469) 309-5903

Reviews

(753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Chrysler Dodge Jeep from DealerRater.

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I took my vehicle to clay cooley and have not had good...

I took my vehicle to clay cooley and have not had good experiences. This past year they gave had a change of management and you can tell that they are about taking care of their customers and they are important to them. Since meeting Heather a year ago I would not take my vehicle anywhere else but to her. Clay cooley has changed their reputation and service dramatically and I feel good to be appreciated and that my vehicle will be taken care of the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Heather has exceptional customer service and is an...

Heather has exceptional customer service and is an amazing person! Would recommend for anyone to go with her if they need service done on their vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Heather was my advisor. She’s a greats spokeswoman and is...

Heather was my advisor. She’s a greats spokeswoman and is truly there too figure out what’s NEEDED and not what is irrelevant. I really appreciate the respect she gave me. It was a long day due too the problems of my vehicle but she definitely made it bounce back. Will be requesting her from here on out! Thank you Heather!!! Great work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tony Johnson has outstanding customer service. He kept...

Tony Johnson has outstanding customer service. He kept me apprised of the progress, and I received my car when promised. I highly recommend Tony and Clay Cooley Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Travis & John made the process every easy and special for...

Travis & John made the process every easy and special for my wife. Thank you gentlemen for everything you all did for my family and it. The wife is happy so I’m happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worked with Hector and manager John Williams. Was upside...

Worked with Hector and manager John Williams. Was upside down over $10,000 and they got me approved with low crediz score with nothing down. A++ Legit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Out of town buyers but the manager John Williams and the...

Out of town buyers but the manager John Williams and the sales rep Robert made it super easy and gave us a great deal. Will recommend family and friends from Idaho and send them down your way!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I went to trade in a car that had a lot of negative...

I went to trade in a car that had a lot of negative equity on it... they paid it off completely and I was able to to happily drive out with a brand new RAM! Everyone wAs very helpful, though I did not get everyone’s name the two sales people that helped me with the process were Perla and Travis.. I give them both a five star!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Phenomenal service! Everybody is very professional and...

Phenomenal service! Everybody is very professional and friendly! My sales person Daniel Barreto went above and beyond! Maria is very genuine young lady! I am very satisfied with my purchased and the people that helped me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had contacted Victor by email and decided to stop by...

I had contacted Victor by email and decided to stop by and meet him and look at a truck I had inquired about. My wife and I arrived and Victor made himself available to us and was a delight to work with. He brought not one but 2 different trucks for us to consider, he was available to answer questions and allowed us to take multiple test drives. Victor made our decision extremely easy.. Next we had to negotiate the right price and Pedro was willing to work with us and allowed more for my trade than other dealers had offered. These 2 gentlemen made our buying experience an easy one. Before we left we were introduced to Maria, this young lady explained all the systems in my new Ram and wanted to make sure that all my questions were answered. She programmed my phone, set my work and home to my navigation and has contacted me after the sale to make sure all is well. This dealership has earned me and my family as customers for life,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.