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Premier Kia

(1,763 reviews)
2025 state dealer award
View 13 awards
2025 state dealer award 2021 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

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Reviews

(1,763 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Kia from DealerRater.

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Friendly knowledgable staff and satisfactory timely work.Car always clean upon return. Pleasant waiting area with water yea etc and tv.

Friendly knowledgable staff and satisfactory timely work.Car always clean upon return. Pleasant waiting area with water yea etc and tv.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Premier Kia Of Branford. If you have any further questions, please don't hesitate to reach out!

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We took a chance and stopped in, hoping that they could look and repair our tire. They were very helpful and accommodating.

We took a chance and stopped in, hoping that they could look and repair our tire. They were very helpful and accommodating.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Excellent dealership and service love my new KIA SPORTAGE HYBRID...appreciate you guys such a plesuare to deal with all team...

Excellent dealership and service love my new KIA SPORTAGE HYBRID...appreciate you guys such a plesuare to deal with all team...

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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Service was great, punctual and we were treated like royalty at their lounge while waiting for our car to be serviced. Appreciate you guys and keep up the great work.

Service was great, punctual and we were treated like royalty at their lounge while waiting for our car to be serviced. Appreciate you guys and keep up the great work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rlora2176, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Premier Kia Of Branford.

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I met Taylor for the first time when discussing a previously purchased vehicle. She is very professional and a great listener. We discussed options and I was told that we are here for you. Looked into ordering a replacement vehicle and she has got that done. Couldn’t ask for a nicer person!

I met Taylor for the first time when discussing a previously purchased vehicle. She is very professional and a great listener. We discussed options and I was told that we are here for you. Looked into ordering a replacement vehicle and she has got that done. Couldn’t ask for a nicer person!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Kia Of Branford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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The entier team at Kia Service are such a pleasure to deal with. From making the appointment to review at conclusion keeps me committed fo all my services needs. Thank you! Ed

The entier team at Kia Service are such a pleasure to deal with. From making the appointment to review at conclusion keeps me committed fo all my services needs. Thank you! Ed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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This dealership has to be the most accommodating place. It has a classy, professional atmosphere and the service advisor Dan was fantastic, very friendly and truly attentive to my vehicles needs. The pricing is fair and my vehicle was ready when promised.

This dealership has to be the most accommodating place. It has a classy, professional atmosphere and the service advisor Dan was fantastic, very friendly and truly attentive to my vehicles needs. The pricing is fair and my vehicle was ready when promised.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Excellent dealership! Service is always concerned with my needs. I am very happy with my KIA K5

Excellent dealership! Service is always concerned with my needs. I am very happy with my KIA K5

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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I've been through a few dealer transactions, but this was my first time purchasing a vehicle completely on my own. I live in New Hampshire and I was a bit apprehensive as I had to drive over 200 miles to get there and had been burned by another dealership a few days prior. However, my experience was great! Nate contacted me first thing in the morning to confirm that the vehicle was on the lot and would be ready when I arrived. The paperwork was streamlined and efficient, and the final numbers were exactly what I expected. The staff were very friendly and professional. Sales staff are non-commission and there was no pressure to purchase anything I didn't want. They also arranged for a ride to Enterprise so I could drop off my rental vehicle. I would absolutely recommend Premier!

I've been through a few dealer transactions, but this was my first time purchasing a vehicle completely on my own. I live in New Hampshire and I was a bit apprehensive as I had to drive over 200 miles to get there and had been burned by another dealership a few days prior. However, my experience was great! Nate contacted me first thing in the morning to confirm that the vehicle was on the lot and would be ready when I arrived. The paperwork was streamlined and efficient, and the final numbers were exactly what I expected. The staff were very friendly and professional. Sales staff are non-commission and there was no pressure to purchase anything I didn't want. They also arranged for a ride to Enterprise so I could drop off my rental vehicle. I would absolutely recommend Premier!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Kia Of Branford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Dealership staff were welcoming, professional, knowledgeable. We had done research in advance and had a pretty good idea of what we wanted and in fact chose Premier because they had the car we wanted - make, model, and color. They were not the most convenient dealership for us (we live.45 minutes away) but we’re very happy we chose to do business with Premier.

Dealership staff were welcoming, professional, knowledgeable. We had done research in advance and had a pretty good idea of what we wanted and in fact chose Premier because they had the car we wanted - make, model, and color. They were not the most convenient dealership for us (we live.45 minutes away) but we’re very happy we chose to do business with Premier.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thomasmonaco, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Premier Kia Of Branford.

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