Reviews
DO BOT BUY YOUR CAR HERE!
DO BOT BUY YOUR CAR HERE! Fraud!!! I’ve contacted BBB, the corporate office, and a lawyer. The business needs to be shut down for fraud!!! Good thing I record my calls.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Kayla, I appreciate you speaking with me and allowing me the opportunity to properly address your feedback. If there is anything else you need or would like to discuss, please feel free to reach out to me directly. Best regards, Ben Gaff General Manager Five Star Ford Stone Mountain ben.gaff@fivestaronline.net
This is the very best ford dealership in the state of
This is the very best ford dealership in the state of Georgia. I have purchased four Ford Raptors from Five Star Ford and definitely live up to there five Star name.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words and loyalty to Five Star Ford Stone Mountain. Enjoy those Ford Raptors.
They called me to see if they could get it financing and
They called me to see if they could get it financing and they couldn't they said need co signer cause my credit score was low try to do a trade in said would need 2 to 3 k down
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Martel, Thank you for sharing your review. Your feedback is very important to us here at Five Star Ford Stone Mountain and I would sincerely appreciate the chance to learn more about your recent call with our Sales Team regarding financing for a vehicle, as well as a trade-in. Can you please send your contact information to me? Best regards, Michael Haywood General Manager mhaywood@fivestaronline.net
I couldn’t ask for better service from a dealership.
I couldn’t ask for better service from a dealership.Special thank you to the gentleman that assisted me. Mr. McClain
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's pleasing to read about your positive feedback for the assistance provided by our team at Five Star Ford Stone Mountain. We always aim to exceed customer expectations in service. Thank you again for sharing your experience.
This was the smoothest, fastest, non stressful car buying
This was the smoothest, fastest, non stressful car buying experience I’ve ever had. David and Mike Haywood were so patient and made sure we knew all of our options to find the best car for my family. The finance team was so helpful and made sure I was covered for all of my warranty needs as well. Thank you David Slen! We love our new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that you found our processes smooth and fast here at Five Star Ford Stone Mountain. We firmly believe in providing comprehensive knowledge about all available options to make the best decisions for customers like yourself. It's also rewarding to learn your new car is beloved by your family!
They went above and beyond, if you’re shopping for a car
They went above and beyond, if you’re shopping for a car you are doing yourself a favor by coming here. Completely positive and hassle free car buying experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your recognition of the hassle-free car buying experience at Five Star Ford Stone Mountain. It's always our aim to exceed expectations during every visit. Thanks for your review.
Mike in new car sales was very easy to deal with.
Mike in new car sales was very easy to deal with. He shoots straight, Gives you the final price and you are out the door quickly. Everybody at the dealership from the general manager to the finance guy is top notch! Five stars you guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So far this has been the best experience with a salesman
So far this has been the best experience with a salesman and dealership I’ve had in the last 40 years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike has great knowledge of his vehicles and inventory.
Mike has great knowledge of his vehicles and inventory. He helped me in getting my price and lease to fit my budget! His cheerful personality made my experience a pleasure!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carlos Valenciano is an excellent salesman!
Carlos Valenciano is an excellent salesman! Professional, knowledgeable, patient and kind. Great working with him😊 Gina Batts
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car