Five Star Ford Stone Mountain

Dealer did not even look at my car until 2 1/2 hours after I arrived. Seems to have been some miscommunication. After wondering why the car was still in the entrance, it was quickly determined that the battery had more than half of power. Car had not started the day before, battery was charged, and car driven for about an hour. Car started normally this morning, and was driven directly to the dealer.

Michael did a fine job of handling my purchase of a leased Ford Escape hybrid.His patience with me and helpfulness in making a decision in this time of lack of availability of hew hybrid escape models was excellent.I would be delighted to work with again. Superb.

Very easy to deal with. They sold me a Mach E at MSRP when most dealers were marking up several thousand dollars. Justin Pounder was my sales person and was very easy to deal with. Texted me total amount of car before I came in. Very happy with the process.

I had contacted the dealership about trading my car. Z returned my call promptly and listened to my needs and answered my questions. I told Z that I wanted to trade the Taurus for another sedan. To my surprise, he informed me that Ford was no longer making those models. Z told me about the Ford Escape. I told him that I was unable to come to the dealership that morning so he said he would bring the car to me. Z arrived and was very nice and friendly. He explained the features and operations of the vehicle. He gave me a lot of helpful information. I was very impressed and told him to start the process. We stayed in communication throughout the day. He said he would have the Escape ready for me that day. That evening, I called Z and told him I was coming and he waited for me. He greeted me with a smile and the process was quick. He was very professional. The entire Ford team members were great too. I am very pleased with my 2022 Ford Escape!!! I definitely recommend working with Z Harris to anyone ready to purchase a vehicle. THANKS Z!!! You’re Awesome!!!

Was well taken care of. Ajayi promptly came out to help us and was willing to make a deal and work with us. He was knowledgeable and answered all of our questions. Was a great experience and will definitely be back next time I am shopping for a new vehicle.

Wry easy purchase process and knowledgeable sales staff. Very helpful to ensure we had all the features that are important to us even after the purchase was complete!

The absolute best experience ever. Michael Allen was the best sales representative. They got me the car that i wanted with no hassle. I would go back to them again.

I had great experience at Five Star Ford dealership, Stone Mountain, GA. I was interested in a Ford Escape that I had test drove. I wanted to trade in the car I had just bought for the escape, because I was unhappy with the original car. Ajayl Rufai, the salesman, his Manager and Aaron Turocy, the loan officer all worked very hard so that I could afford to buy the Escape. They were great.

We put a good deal together over the phone. The vehicle was everything it was advertised as and more. Sales staff was great, they had paperwork ready to sign. In and out in a little over an hour. No pressure and low stress, Great experience!!

Great customer service from start to finish by Mike Seay and Justin Ponder and Drew Robinson and a shout out to the general manager who took the time to congratulate me and to make sure that I was satisfied. Thank you also to Aaron for making the finance pain free. I highly recommend this dealership and their friendly staff.