Reviews
Write a reviewThe worse car dealer I ever done business with.
This is by far the worse dealership I have ever done business with. The repairs where supposedly done by the dealer, they have no supplies, and take three to four days before the part come in. The vehicle been at the dealership for over a 5 weeks and they do not know what's wrong with it. However the sale is final, upon pickup the vehicle was not detailed, there was no gas in the car, it was dirty. This was the worse experience I ever had. The vehicle was purchased on July 8th, 2016 had to be returned due to repairs not complete, and the dealer still has it on August 26th 2016. This place is the worse.
The worse car dealer I ever done business with.
This is by far the worse dealership I have ever done business with. The repairs where supposedly done by the dealer, they have no supplies, and take three to four days before the part come in. The vehicle been at the dealership for over a 5 weeks and they do not know what's wrong with it. However the sale is final, upon pickup the vehicle was not detailed, there was no gas in the car, it was dirty. This was the worse experience I ever had. The vehicle was purchased on July 8th, 2016 had to be returned due to repairs not complete, and the dealer still has it on August 26th 2016. This place is the worse.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great spot to shop
Went to find a decent car at an affordable price. They have a great selection and a variety of financing options. They took care of all my concerns. I had a question about breaks and rotors and their mechanic was honest and knowledgable. I left happy after they took my picture with my new truck.
Great spot to shop
Went to find a decent car at an affordable price. They have a great selection and a variety of financing options. They took care of all my concerns. I had a question about breaks and rotors and their mechanic was honest and knowledgable. I left happy after they took my picture with my new truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership!!!!!
wow ... . Just purchased a sc430 Lexus from Roby Cars ... These folks are very knowledgeable with products Easy to deal with ... Very sattisfied ... good Job ... Guys !
Great Dealership!!!!!
wow ... . Just purchased a sc430 Lexus from Roby Cars ... These folks are very knowledgeable with products Easy to deal with ... Very sattisfied ... good Job ... Guys !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Second car purchase from Roby
This is the second car I've purchased from Roby Cars. It went so well the first time I came back I was not disappointed in the whole experience.
Second car purchase from Roby
This is the second car I've purchased from Roby Cars. It went so well the first time I came back I was not disappointed in the whole experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car lot ever!!!!
Very good people!!!!nice cars low prices josh and cris will put u in a car quick fast and easy excellent place to get a car...
Best car lot ever!!!!
Very good people!!!!nice cars low prices josh and cris will put u in a car quick fast and easy excellent place to get a car...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantastic Experience
I purchased a car from Roby Cars Inc. and had the most wonderful car buying experience. Josh and Chris were very helpful throughout the whole process from choosing the car all the way to financing. They listened to my needs and found a vehicle that suited everything I was looking for. When I found the vehicle online, they responded to me very quickly. I would recommend to my friends and family to purchase a vehicle from Roby Cars Inc.
Fantastic Experience
I purchased a car from Roby Cars Inc. and had the most wonderful car buying experience. Josh and Chris were very helpful throughout the whole process from choosing the car all the way to financing. They listened to my needs and found a vehicle that suited everything I was looking for. When I found the vehicle online, they responded to me very quickly. I would recommend to my friends and family to purchase a vehicle from Roby Cars Inc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What a Joke
Tried to trade my car with this dealer but was only offered "auction house" price for my trade but the vehicle I wanted to purchase was priced above retail. I am not an auction house and will not take $4000 less than my car is worth. Deal was basically to make maximum profit on both vehicles "double dipping" instead of attempting to make a sale. I would not recommend trading with this dealer unless you have money to burn.
What a Joke
Tried to trade my car with this dealer but was only offered "auction house" price for my trade but the vehicle I wanted to purchase was priced above retail. I am not an auction house and will not take $4000 less than my car is worth. Deal was basically to make maximum profit on both vehicles "double dipping" instead of attempting to make a sale. I would not recommend trading with this dealer unless you have money to burn.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Inconsiderate..
Went to look at a car, felt rushed. Told me he would call in the morning and never heard from salesman. He texted me twice after told me he was going to call. Bought a car elsewhere.
Inconsiderate..
Went to look at a car, felt rushed. Told me he would call in the morning and never heard from salesman. He texted me twice after told me he was going to call. Bought a car elsewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
follow up review
Following up on a previous review that I posted earlier this month titled "Disappointed with Roby Cars". Although at the time the review was posted I was very upset about what was happening with my truck, I felt it was only fair to follow up on the review due to the fact that the guys over at Roby cars did everything they could to right the wrongs. My truck was fixed in a very quick fashion and Roby cars did everything possible to satisfy us as customers. Roby Cars did a great job of turning a disappointed customer into a very happy customer.
follow up review
Following up on a previous review that I posted earlier this month titled "Disappointed with Roby Cars". Although at the time the review was posted I was very upset about what was happening with my truck, I felt it was only fair to follow up on the review due to the fact that the guys over at Roby cars did everything they could to right the wrongs. My truck was fixed in a very quick fashion and Roby cars did everything possible to satisfy us as customers. Roby Cars did a great job of turning a disappointed customer into a very happy customer.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very disappointed with Roby Cars
I bought a truck from this dealership that i am now financing. Before finishing up the purchase of the vehicle there were a few things that were assured by the dealership that would be repaired. Upon picking up my vehicle and signing the contract i was told a new fuel pump was installed. To my surprise less than a month later me and my children are stuck in the middle of rush hour traffic and the truck wouldn't start back up. After having it towed back to the garage the dealership mechanic surprises me again by admitting there was not a new fuel pump installed but the fuel filter had been changed. Now i get told today its gonna be 350 dollars to repair!! Needless to say i am very disappointed with this whole experience and also very offended and upset at the lies the salesman told to sale the vehicle.
Very disappointed with Roby Cars
I bought a truck from this dealership that i am now financing. Before finishing up the purchase of the vehicle there were a few things that were assured by the dealership that would be repaired. Upon picking up my vehicle and signing the contract i was told a new fuel pump was installed. To my surprise less than a month later me and my children are stuck in the middle of rush hour traffic and the truck wouldn't start back up. After having it towed back to the garage the dealership mechanic surprises me again by admitting there was not a new fuel pump installed but the fuel filter had been changed. Now i get told today its gonna be 350 dollars to repair!! Needless to say i am very disappointed with this whole experience and also very offended and upset at the lies the salesman told to sale the vehicle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase