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Meet Bill Fronckiewicz

Bill Fronckiewicz headshot
Service Porter
(58 reviews)

Reviews

Dan was very helpful with my and my vehicle, told me all

Dan was very helpful with my and my vehicle, told me all the recommended fixes, and helped me understand what everything was with my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review. We appreciate your support of our service department.

I will always go to Volkswagen of Duluth, they treat me

I will always go to Volkswagen of Duluth, they treat me very well! I appreciate them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support of our VW Service Department. Your great review is very appreciated.

Consumer response

I feel very safe bringing my vehicle for oil. They are very good!

Best one ever!

Best one ever! Dan, Al, Whitney and others treats customers like family and friends. Very thoughtful services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great shout out of Dan, Al and Whitney. Your business and support is very appreciated.

I loved their friendliness and that they were keeping me

I loved their friendliness and that they were keeping me updated on everything with my car. Most places do not do that, and leave you sitting there with no update! VW Duluth, amazing place! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for this very kind review. Our team takes pride in providing excellent service and communication.

No waiting to get in.

No waiting to get in. Allowed me to inspect underside of vehicle due to running over road debris, which I greatly appreciated. Alerted me to mice nesting in the engine compartment to which I cleaned out & did some dyi repair. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and it's good to know our team accommodated your request. Those mice can cause issues!

I always get great service when I bring my car to

I always get great service when I bring my car to volkswagen of Duluth. I thoroughly appreciate the service provided by the staff there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your continued support of our service department is very appreciated. Thank you for taking the time to write this great review.

The staff at VW of Duluth are always kind.

The staff at VW of Duluth are always kind. It was easy to schedule repair after diagnostics were completed. A friendly shuttle driver provided free transportation during service. I would definitely recommend VW of Duluth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear it was easy to have your VW diagnosed. Thank you for recommending our service department!

Place is great!

Place is great! Friendly knowledgeable staff that take care of the needs of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Keep up the great work

Staff were friendly and nice.

Staff were friendly and nice. Service was done within the estimated time. Even will wash your car which I wasn’t expecting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of our VW of Duluth service department. It's good to know the repair was done quickly and we're glad you enjoyed the car wash.

Great friendly service and smiles.

Great friendly service and smiles. Very helpful and great Caribou coffee while you wait. Keep shining you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our service department and it's good to know you enjoyed the coffee!