Reviews
Thankful for all of my experiences with Smart Honda. This...
Thankful for all of my experiences with Smart Honda. This is my second car that I have purchased from Smart Honda. This time I dealt with Benjamin Rhodes. He is a newer salesman, but he knows how to work with people! He will do everything that he can to get you into the car that you love. Would highly recommend everyone involved!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to have you as part of the Smart Honda Family. Thank you for sharing this positive review with us. We look forward to your next visit!
I would not use this dealership ever again. They do not...
I would not use this dealership ever again. They do not value their customers even after purchasing two vehicles. The Service Department was dismissive, not very knowledgeable and overcharge their customers. The technician(s) do not know what they are doing and are willing to jeopardize a customers safety by not servicing the vehicles correctly and then want to charge you for service that was Not completed correctly!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are so sorry to hear about your experience. We value all of our customers and their safety. We want to know more, to help resolve the situation. To discuss further, please reach out to our Service Manager, Stephen Rhodes at 563-445-4746.
Wonderful! Big thank you to Greg Rietz and Lynette Watts...
Wonderful! Big thank you to Greg Rietz and Lynette Watts for an excellent experience. Will definitely be back for my next vehicle. Thank you both!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is great to hear! Thank you for sharing your wonderful experience with us. We look forward to your next visit.
I just traded my HRV for a new Civic EX. Julie Young did...
I just traded my HRV for a new Civic EX. Julie Young did what I was told couldn't be done by other dealership! She was so nice and went over everything with me concerning the sale and Lynette did a great job with the financing part. I absolutely love my new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is wonderful to hear! Thank you for sharing your amazing car-buying experience with us, Gabbi.
You're very welcome!
No pressure sales
Maurice at Smart Honda was a pleasure to work with. His non pressure sales approach is a worth noting and genuinely appreciated. This is our second new vehicle purchased from him. Maurice and Lynette make a great team that will go the extra yard to make the sale happen. A fantastic and smooth transaction!!! We are a Honda family and will continue to buy from Maurice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to have you as part of the Smart Honda Family! Thank you for sharing your great car-buying experience with us.
Great salesman - Jerry L!
I don’t think I have ever written a review before, but I feel like in this case I need to. I recently purchased a used car for a work vehicle from Smart Honda. My sales person was Jerry Leibovitz and I can’t say enough good about how he handles customers. His motto is to put himself in his customer’s shoes and treat his customers the way he would want to be treated. Jerry is not a pushy salesman at all. He listens to what you need and then does everything he can to make the deal come together. He will not try to oversell you something you don’t need or want. Jerry is a very honest person and if he doesn’t feel that the deal is right for you he will not push it on you. If you are in the market for a new or used vehicle, I would highly recommend Jerry Leibovitz at Smart Honda. You won’t regret your choice!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking a moment and leaving this review for us. We appreciate the feedback from customers. We look forward to continue doing business with you!
Bought a car on the internet that they had listed. Paid...
Bought a car on the internet that they had listed. Paid for it and time to go pick it up they said they sold it. Bad for PR there.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Awesome experience l!
I did some research and decided on the car that would work best for me. Luckily for me, Smart Honda had the car I was in search of. The price was very competitive and they were able to negotiate with me as well. Julie, was absolutely amazing! I’ve heard horrible stories about the car buying process, but I had an amazing one! I would definitely recommend this dealership to anyone searching for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy to hear you had an amazing car-buying experience with us. Welcome to the Smart Honda Family, Lydia!
Becky Johnson
My salesperson Marvin Wyatt and financial lady was totally awesome and amazing they went above and beyond to get me into my car. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience with us, Becky!
Got a great deal and great hospitality
I hate buying cars. I really do. I've had some bad experiences. But I bought a new Honda CR-V Ex at Smart Honda in Davenport this week, and the experience was nothing but excellent. From the minute I met Lucky Fazliu, the sales and leasing consultant, I was convinced this would be the place I buy my SUV. The process of the sales person going back and forth to the sales manager has always irked me. That was probably the only time in the buying process that I still wish didn't have to happen. Why can't the sales consultants just do it all themselves and offer the best offer possible? But anyways, Lucky is someone you should head to if you want someone who cars, who knows the cars and all the fancy schmancy stuff they come with these days, and he's funny and sweet. It was a painless purchase, and I love my vehicle. Their new facility is gorgeous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That is awesome to hear, thank you for sharing your story Lee!
