Reviews
Write a reviewVery happy with vehicle purchased from Vinson Auto Group. Customer service was excellent and in my opinion I was treated fairly. I have no complaints.
Very happy with vehicle purchased from Vinson Auto Group. Customer service was excellent and in my opinion I was treated fairly. I have no complaints.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We have purchased 4 vehicles from these people. They are outstanding people with high integrity. There cars are superior to most all used car lots.
We have purchased 4 vehicles from these people. They are outstanding people with high integrity. There cars are superior to most all used car lots.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This group sold my daughter a car that they said was never in an accident. We found out after driving on it for 4K miles and engine trouble that the car suffered a front end collision in 2016. Mr Vinson assistant gave us car fax that stated the car had never been in an accident. After multiple attempts to resolve this issue with the dealership with little to no response; We were forced to salvage the vehicle and are seeking legal action.
This group sold my daughter a car that they said was never in an accident. We found out after driving on it for 4K miles and engine trouble that the car suffered a front end collision in 2016. Mr Vinson assistant gave us car fax that stated the car had never been in an accident. After multiple attempts to resolve this issue with the dealership with little to no response; We were forced to salvage the vehicle and are seeking legal action.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Contacted about Chrysler Sebring convertible through cars.Com. Received email from owner. I responded to email. No mote contact. No emails calls or interest in making a sale. Avoid these guys.
Contacted about Chrysler Sebring convertible through cars.Com. Received email from owner. I responded to email. No mote contact. No emails calls or interest in making a sale. Avoid these guys.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Recently purchased a 2009 Hyundai Genesis I found via Cars.com. I had an excellent buying experience with Walter and Vinson Auto Group/East Valdese Motors. The car was as described in the ad and they took car of a needed repair without increasing the cost of the vehicle. The buying process was fast and simple. No pressure sales and friendly service. I would highly recommend Vinson Auto for a great car and an unbelievable price.
Recently purchased a 2009 Hyundai Genesis I found via Cars.com. I had an excellent buying experience with Walter and Vinson Auto Group/East Valdese Motors. The car was as described in the ad and they took car of a needed repair without increasing the cost of the vehicle. The buying process was fast and simple. No pressure sales and friendly service. I would highly recommend Vinson Auto for a great car and an unbelievable price.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have tried to get a phone number and no one ever calls me back
I have tried to get a phone number and no one ever calls me back
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for contacting us for the enclosed matter. First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied with our services and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. You can reach me at my direct number (828) 879-3206 or (828) 201-0362. We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter.
cars.com helped me! I found the exact car i wanted at the right price! Thanks cars.com!!
cars.com helped me! I found the exact car i wanted at the right price! Thanks cars.com!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very straight forward and honest about being able to get me out of my old and into another
Very straight forward and honest about being able to get me out of my old and into another
- Customer service
- 4.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I bought my 4th used car from this dealer. Excellent, very polite and the service was very good they worked with us very good. We would do business with them again.
I bought my 4th used car from this dealer. Excellent, very polite and the service was very good they worked with us very good. We would do business with them again.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought my BMW car from this dealer and they are wonderful guys to work with. I would recommend this dealer to a family and friend
I bought my BMW car from this dealer and they are wonderful guys to work with. I would recommend this dealer to a family and friend
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase