Reviews
Sid was fantastic.
Sid was fantastic. When out of his way to help me with the sale and after the sale. Excellent!
Sid was fantastic.
Sid was fantastic. When out of his way to help me with the sale and after the sale. Excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ld, we're so glad that we were able to go above and beyond your expectations!
Great service, nice clean place,the best price in ours
Great service, nice clean place,the best price in ours area, it's a pleasure to have business with them.
Great service, nice clean place,the best price in ours
Great service, nice clean place,the best price in ours area, it's a pleasure to have business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Ilia!!
this dealership has a great service department, have
this dealership has a great service department, have always had a good experience here, very helpful staff, micheal and andrew great.
this dealership has a great service department, have
this dealership has a great service department, have always had a good experience here, very helpful staff, micheal and andrew great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
this dealership is great, i always have a great
this dealership is great, i always have a great experience with the service department each time i am in for service or questions. michael and andrew always helpful.
this dealership is great, i always have a great
this dealership is great, i always have a great experience with the service department each time i am in for service or questions. michael and andrew always helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Found car on AutoTrader.
Found car on AutoTrader. Made arrangements to purchase the vehicle the following day. Asked several times, do I need to put $ down to reserve the vehicle? Sent pic of my drivers license. We arranged the time I would buy the vehicle. Asked AGAIN if I need to put $$ down to hold the vehicle. 4 hours later, receive a text saying they just sold it. Why would you sell it when I asked to pay to hold it? Their response, "Well that would not have mattered anyway. My manager does not like to reserve cars for out of state deals until the day when you start coming basically. We have got burned a lot of times and people just don't come." I'm coming from 3 hours away, not Australia and that's the point of me paying to hold the freaking vehicle. It protects us both. I've bought from Luther before and paid to hold the vehicle. If this is now the case, tell me right away so I don't go get a freaking cashiers check (as instructed). I didn't know the exact amount w/fees, etc. so I got cash for the rest. Luther now: "Oh that was a smoker vehicle, you didn't want it anyway." I must've missed that description of the vehicle on the website. They will happily sell from under you due to incompetence or indifference.
Found car on AutoTrader.
Found car on AutoTrader. Made arrangements to purchase the vehicle the following day. Asked several times, do I need to put $ down to reserve the vehicle? Sent pic of my drivers license. We arranged the time I would buy the vehicle. Asked AGAIN if I need to put $$ down to hold the vehicle. 4 hours later, receive a text saying they just sold it. Why would you sell it when I asked to pay to hold it? Their response, "Well that would not have mattered anyway. My manager does not like to reserve cars for out of state deals until the day when you start coming basically. We have got burned a lot of times and people just don't come." I'm coming from 3 hours away, not Australia and that's the point of me paying to hold the freaking vehicle. It protects us both. I've bought from Luther before and paid to hold the vehicle. If this is now the case, tell me right away so I don't go get a freaking cashiers check (as instructed). I didn't know the exact amount w/fees, etc. so I got cash for the rest. Luther now: "Oh that was a smoker vehicle, you didn't want it anyway." I must've missed that description of the vehicle on the website. They will happily sell from under you due to incompetence or indifference.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great place to do business with the staff that they have
Great place to do business with the staff that they have it make it so easy
Great place to do business with the staff that they have
Great place to do business with the staff that they have it make it so easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Unprofessional interaction from the saleperson.
Unprofessional interaction from the saleperson. They all acted nice when trying to sell you the car. Once you bought it and that a slight bit of their interests was hurt because of their own crooked system that could not cope with customer's honest opinion, they will turn on you and deny your promised services.
Unprofessional interaction from the saleperson.
Unprofessional interaction from the saleperson. They all acted nice when trying to sell you the car. Once you bought it and that a slight bit of their interests was hurt because of their own crooked system that could not cope with customer's honest opinion, they will turn on you and deny your promised services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Purchased a 2012 Hyundai Tucson and thankfully purchased
Purchased a 2012 Hyundai Tucson and thankfully purchased the aftermarket warranty because about 29 days after our purchase the engine blew. Apparently a known issue with semi-recalls from Hyundai but Hyundai did not agree to cover anything but thankfully the extended warranty did. The new motor is being installed and the dealership provided a new Tucson as a loaner while we were missing the vehicle. So far the car has been at the dealership just about as long as we had it home. Hoping to get it back soon with a motor that works for many miles.
Purchased a 2012 Hyundai Tucson and thankfully purchased
Purchased a 2012 Hyundai Tucson and thankfully purchased the aftermarket warranty because about 29 days after our purchase the engine blew. Apparently a known issue with semi-recalls from Hyundai but Hyundai did not agree to cover anything but thankfully the extended warranty did. The new motor is being installed and the dealership provided a new Tucson as a loaner while we were missing the vehicle. So far the car has been at the dealership just about as long as we had it home. Hoping to get it back soon with a motor that works for many miles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Not impressed, needed work done, kept talking me out of
Not impressed, needed work done, kept talking me out of it by scaring me with a huge 3thousand dollar bill even though I had a manufacturer warranty and a easycare warranty.
Not impressed, needed work done, kept talking me out of
Not impressed, needed work done, kept talking me out of it by scaring me with a huge 3thousand dollar bill even though I had a manufacturer warranty and a easycare warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Horrible salesmanship.
Horrible salesmanship. Sold car out from under me when I had cash in hand. We had an agreed upon price, I obtained a cashiers check like they requested, sent copy of my drivers liscense, insurance coverage, etc. Did everything I was asked to do and they still sold it before I got there. I was never told it was not a done deal, that I should send a deposit, nothing. Will never try to do business there again.
Horrible salesmanship.
Horrible salesmanship. Sold car out from under me when I had cash in hand. We had an agreed upon price, I obtained a cashiers check like they requested, sent copy of my drivers liscense, insurance coverage, etc. Did everything I was asked to do and they still sold it before I got there. I was never told it was not a done deal, that I should send a deposit, nothing. Will never try to do business there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
