Nalley Kia

Great sales and service Great customer service, good people in the building. I wish I could take this dealership back home with me to Suburban Washington DC.

From purchase to my first oil change service. My experience has been outstanding Kursteen and Rodney were awesome. I like having a such a personable team in my corner.

Great buying experience. Buying process was easy and the staff was friendly and courteous. They made everything seamless and help me surprised my son with is brand new car.

My son went in for an oil change. It was complete in timely manner. All concerns were addressed. The Nally team is always kind and friendly! Received a follow up call as well. Thank you Nally!

I had such a great experience at this location. My cousin purchased a car here a week prior and recommended them. Im glad i listened. Jamaari did such a great job assisting me and had such good patience with my indecisiveness . Looking for a Kia ? Come here ! 10/10I

Alex was amazing everyone at the location was very helpful.. my car is riding like its brand new. I would definitely be back if i need anymore service.

Had a great experience with Nalley Kia with the purchase of our Hybrid Kia Carnival. The sales rep Stan was super friendly and kind. He was not pushy or overbearing. He gave us time to talk things out and he worked on our numbers. The location is very well kept and the lot is super full of many cars so you have tons of options to choose from. Very pleased with our purchase and service!

Very nice person that worked with me helped me to make a great decision. Not along wait time. I'm happy

Visited this dealer couple years ago for routine maintenance as it?s closer to my home vs where I purchased my KIA Niro in 2020. At that time was longer wait times and wait room wasn?t as nice as it is now. Went in Aug 2025 mid morning on a week day for 50k service and waited about 1 1/2 hrs. At first was ignored by female staff on computer who didn?t even acknowledge me, even after poking my head around monitor. She didn?t acknowledge other customers waiting and preferred to work computer or make calls without acknowledging waiting customers with service appointments. But another staff Alex, helped check me in and was very helpful and gave excellent customer service. The waiting area has improved with complementary water and coffee/tea bar and 2 areas with tv or work space. Love the coffee machine just needs to be stocked with cream/milk to be right up there with Starbucks:). A very pleasant waiting room and most staff are very customer service friendly. I?ll be returning for next routine service and hope all staff are like Alex next time.

This is my third purchase with Nalley Kia and I was satisfied from beginning to the end.