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Mile High Acura

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (686 reviews)
Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–6:00pm
Sunday Closed Closed
2016 consumer dealer award
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2016 consumer dealer award
New (866) 456-8721 (866) 456-8721
Used (888) 831-8002 (888) 831-8002
Service (877) 268-4234 (877) 268-4234

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mile High Acura from DealerRater.

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My wife and I have purchased 3 new vehicles from Mile...

My wife and I have purchased 3 new vehicles from Mile High Acura. We are an "Acura Family" and have an affinity for Acura quality, style, technology, and reliability. Acura delivers the performance and stylish "edge" that sets it apart from most vehicles, while still being available at an exceptional price and value. If you want a status symbol and a relationship with your mechanic, buy something else. If you want to capture attention with unique styling and technoligy, get outstanding service (albeit rarely necessary), and never worry about your vehicle letting you down, drive Acura. Beyond the satisfaction our vehicles bring us, our experiences with Mile High Acura have always been stellar. Never before would I imagine saying that the purchasing of a new car was a pleasurable experience or that having routine service would make for a pleasant morning. Mile High Acura has changed that. As long as we drive Acuras, Mile High will get our business. Randy Schumki handled two purchases for us and was a joy to work with. He was attentive to our desires (even ordering a vehicle that suited my wife's demands for the color scheme). He knew that we were loyal to Acura and to Mile High and he treated us as valued, returning friends. Such treatment generates trust that will have us returning to him and to Mile High with each new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was one of the easiest car buying experiences. I...

This was one of the easiest car buying experiences. I wandered in absolutely clueless about the Acura product lineup and was quite surprised at the quality and value. The salesperson, Corey Robertson, was great and was quite easy to work with. He answered questions and offered sound advice without being pushy or agressive. I did most of my negotiation via email and Corey was professional, fair and very responsive. I was in the finance office less than 15 minutes with no icky up sale pitches. Simple, easy, comfortable. It's the way car buying should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Randy and Mile High Acura treated my wife and I with the...

Randy and Mile High Acura treated my wife and I with the utmost respect and honesty. Our search begin with an online pricing inquiry. We received a reply promptly and with a honest, haggle-free, lowest pricing. When we arrived for the test drive, Randy greeted us with enthusiasm and friendliness. We have purchased 3 new Acura vehicles and our experience with Randy and Mile High Acura far exceeded any other dealerships. If this isn't convincing enough, we live in Colorado Springs and we never considered going to the local dealership for a price match. The 60 mile drive north was well worth our time. Our MDX is everything we wanted in a vehicle. With a family of 4 who loves the outdoors, this vehicle provides comfort, ride, handling, 3rd row seating and power. Take care, Tan and Jaclyn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have purchased a number of Acuras from Erik, including...

I have purchased a number of Acuras from Erik, including several TLs and an MDX. He has always worked very hard to get me into the vehicle that I wanted. He is also one of the most diligent and knowledgeable sales people I have worked with at any dealership. Erik really strives to get the customer what they want. He understands the customer's needs and would never put his own interests above those of the customer, nor would he try to talk someone into a vehicle that they can not afford. Erik always knows the details about the vehicles that he sells, whether mechanical, financial or otherwise. He is extremely familiar with new features, as well as those that have not changed. I prefer to lease my vehicles. Erik never calls to try to sell me something I don't want or need during my lease. He knows that I will come back to him when I'm ready for a new vehicle. He is extremely thorough when it comes time to take possession of my vehicle. The vehicles are always spotless and ready to go. Erik is more of a friend than someone I just do business with. How many people can say that about their car salesman? He does a great job overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience with Matthew Heintz at Mile High Acura was...

My experience with Matthew Heintz at Mile High Acura was a great one! I was looking to purchase a pre-owned Acura TL and had very specific terms in mind that would work for me. Matthew was nothing but patient and hard-working to find me a great deal on exactly what I was looking for. He didn't waste my time showing me cars that 'might' work, he really stuck to the specifications I asked for. Car shopping doesn't have to be difficult, and at Mile High, it was a breeze! I will definitely be a repeat customer when it's time to trade up again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Matt was wonderful...I leased my Acura TL from Mile Hi...

Matt was wonderful...I leased my Acura TL from Mile Hi Honda in December of 2007. Matt helped me understand the differences between leasing and buying outright. He took the time to thoroughly explain my new car to me even though it was late and I'm pretty sure he had been there all day. My original intent was to buy a used TL, but Matt explained that leasing a new TL was just as affordable and the residual amount due (should I choose to purchase the car) was less than what the actual value of the car would be, making leasing a new TL seem like the right thing to do. After 3 years I came back to Matt and Mile Hi and purchased the car (why not, great car, low miles, 1 owner...ME!) I would also like to say that I purchased my daughter's Honda CRV from Mile Hi and also (several years ago) a Honda Accord. My experience with Mile Hi has always been very positive, from sales to service. Speaking of service...I have always had my Honda and Acura serviced at Mile Hi. The service dept. is so courteous and always has my car ready as promised. They go to lengths to explain the service work to me and I never leave dissatisfied. I would definitely recommend the dealership (for sales and service) and I commend them on a job well done consistently!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This was our second vehicle we bought from Mile High...

This was our second vehicle we bought from Mile High Acura and Matthew Heintz. Matt always takes the time to listen to our needs and work within our price range. In addition the finance department is very fair and friendly. Mile High also does a tremendous job following up after the sale. There service department is quick and knowledgable and there waiting area is comfortable and offers many nice amenities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Being that this was my second purchase at Mile High...

Being that this was my second purchase at Mile High Acura, I have nothing but the best to say of the dealership and especially of our salesman Matthew Heintz. He made me feel comfortable and at ease with purchasing my MDX. My brother purchased a new MDX from Matthew a month prior to mine so we now have 3 MDX's in the family. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I have purchase 6 vehicles in the past 21 years from Mile...

I have purchase 6 vehicles in the past 21 years from Mile Hi Acura. Matthew Heintz sold me the past five cars Always friendly, always welcome, always remebers what car he sold me, always makes me feel home and comfortable. Yes, always some negotiations, but not to painful. Always come to an agreement (price) on the first visit, never protracted negotiations. I have been coming back for 21 years, so the experience (6 cars) must be good. I would be very disapppointed if Matthew Heintz would not be around to sell me my next car. I have gone along with my daughters to look/buy other vehicles. Some good car salesman out there, but none compare to Matthew. Don Brunkhardt

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mark is great. My family and I have been working with...

Mark is great. My family and I have been working with him and Mile High for years and that is a major reason I bought another Acura in 2009. He always provides top-notch service, is well-informed, and a pleasure to work with! I would highly recommend Mark and the entire staff at Mile High.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.