Reviews
I had great service from Corey and the rest of the team.
I had great service from Corey and the rest of the team. They were friendly, honest, efficient, and respectful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience.
Great experience. Great staff. Great explanation of all systems. Easy process of buying my Subaru Ascent. Well done!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought new Outback… inventory is available
I drove from Lafayette to Baton Rouge to buy a new 22 OUTBACK!! I did primarily all of my corresponding via phone and email. Cory was professional, kind and not pushy.. I highly recommend this dealership!! Thank you! Lisa Sharp
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best and most stress free experience we’ve ever had!
The best and most stress free experience we’ve ever had! Brie was amazing and answered every question we had. I never felt pressured, and she was also extremely helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kerry was very professional and courteous. She explained...
Kerry was very professional and courteous. She explained everything well. She was exceptional and very knowledgeable on the product she was selling. I could not have asked for a better salesperson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Miriah was AWESOME!
I was super pleased with my car buying experience here. Miriah was very helpful and quick to communicate with me while I was buying from a distance. If your looking for a Subaru go see Miriah. When financing your vehicle Joe was able to beat a credit unions APR, he was very friendly, quick and thorough with the process. Thanks guys y’all rock!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Business manager was overbearing and rude. He insisted...
Business manager was overbearing and rude. He insisted on trying to sell us the extended warranty even after we made it clear we didn’t want one. He wouldn’t let up and wanted to debate the thing. I had to raise my voice and threaten to walk out just get him to shut up about it. The he kept insisting that I sign documents about the extended warranty. Then I threw my pen across the desk and refused. It was a terrible experience, I was very upset. I hate feeling that way. I really don’t want to go over there again. I don’t want to encounter him again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you to.the Subaru team for going above and beyond...
Thank you to.the Subaru team for going above and beyond to help with my purchase. Kerry Beary's knowlege and experience with the different vehicles allow me to make a well informed choice. She was instrumental in helping me secure the vehicle which best suited me, and I couldn't appreciate my new ride more. Thanks again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very poor service department , especially the service Mng.
01/09/2020 went in for 12k mi. ser. on 2019 Forester. Told ser mng oil was overfilled at 6k service so have tech check when done. Was overfilled again almost an inch above full mark. Tires not rotated either. Service mng. said he didn’t know what marks on dip stick I was talking about. He said Subaru policy was to not rotate tires if wearing evenly. They rotated at 6k mi. tho. The purpose of rotating is to keep tires from wearing unevenly and too much oil blows seals and gaskets. I left mad and will not be back. Once you buy you’re no longer important to them!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I just wanna say a big 'THANK YOU' to Subaru Family. For...
I just wanna say a big 'THANK YOU' to Subaru Family. For making my car buying experienced very easy and thorough. I went there on Nov.2 just to looked around and didn't really expect to buy anything. But I saw a beautiful SUV that caught my eyes, and I knew right away that I have to have it,despite my tight budget. With that in mind they were able to give me a price I couldn't refused, and reasonable enough with my budget. and on Nov.4 we made the transaction and bought the SUV. I am very satisfied with my purchase, and very happy that I now have a bigger car to drive around town. Thank you to Mr. Clark Sandau, Will Espinosa, Ben Ledet, and Mariah Mcintyre. Thank you so so so much.!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car