Reviews
Write a reviewBUYER BEWARE!
Don't buy from here unless you want to go further in debt! They lie and say they fix things but we just had to put 2300 into vehicle my daughter bought! Kitts told her tires were good..Wal mart wouldnt replace one..all 4 we're bad...$500 later..told her brakes, wheel alignment etc were replaced! Just spent 1800 at goodyear making it right! Dont buy from them! Complete rip off artists
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are sorry that you have had problems with your vehicle. Please know that if one of your tires was damaged, we would have been happy to find a suitable replacement for you. Unfortunately, some shops, like Walmart will not replace just one tire, they insist on selling them only in a set of four. We do not know why the brakes were replaced. However, we know with 100% certainty that all four brakes were inspected before the car was sold and all of them were working properly. We have been in business for over 50 years and would NEVER sell a car with brake problems. NEVER!
Photo inspection
Gentleman was friendly, knowledgeable, and professional. Kitt’s was easy to get to, comfortable waiting area ( though I didn’t have to wait), and gentleman was efficient. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Inspection
They were very accommodating with me and were able to complete my inspection last minute on a friday because I was running out of time to get it done. Very friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great advice and customer service
Pete Kitt's have been very helpful with the purchase of my first car. They asked me questions to understand my particular needs for a vehicle, and then helped me make the best selection both for my taste and my financial situation. I definitely recommend them to anyone looking to buy a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful
Very friendly and helpful. As a woman I am always concerned about being hounded by pushy sales people. These guys asked a lot of questions and listened to my needs before showed me several cars and explaining the pros & cons of each one. They seemed very concerned with helping me make the right choice. It was very different then the way I was treated at the new car dealers. I highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Insurance pictures
I was here on an off day and they still bent over backwards to help me . The girl that takes the pictures was not there one of the managers helped me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Photo
Good Service. Everyone was friendly and very helpful. Did Carco inspection for both vehicle, and got them both done in less then ten minutes. I will definitely come back every time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Place to Buy a Car
Pete Kitt's is a great place if you are looking to buy a car. They have made the whole process of selecting the best car for my budget seem so easy. I was apprehensive as this is my first vehicle that I am buying myself. Pete Kitt's customer service made it feel like a breeze. Their customer service was super helpful and I would say very patient in answering all my questions :) Would definitely recommend them for anyone looking to buy a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Photo visit
Great service to help military personal because of last minute inspection. Was very lenient with schedule to make time hacks. Very polite and friendly. Quick service. I would recommend to anyone to come here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought an Impala
Very happy with my purchase. Bought a 2011 Chevy Impala, and I’m in love with it. Pete kitts made my buying experience a great one and when I need a car again or have a friend in need I will be referring them here. Made the paperwork easy and everyone was down to earth which made my buying experience even better...will always get five stars in my book!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We make an effort to make buying a used car as easy as possible. We understand that most people hate going to the DMV & that is why we do it for you. We try hard to keep things low keyed and friendly. Our goal is to help you get a vehicle that is right for you with payments that fit your budget. It makes us happy that we were able to give you a great experience!