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Meet Daniel Novack

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Service Advisor
(2 reviews)

Reviews

Lester Glenn Sucks

Horrible Service We purchased a 2016 edge titanium 38 k miles The so called used car I so called used car inspection was worthless. The front wiper motor was broke . Two weeks after purchase that got changed . The car had only one key fob . It looked like someone used it as a teething ring. We demanded a second one for the sale. I complained about the original. I was told no it's fine . The key fob broke and they will not cover it under the 90 day warranty. The manager Joe basically compared it to brake pads . Same slimey tactics Very Sad I'll stick with Toyota. Screw these guys

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The whole car buying experience was smooth.

The whole car buying experience was smooth. Would highly recommend! Joe and Moe were great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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