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Premier Subaru of Middlebury

(1,453 reviews)
Visit Premier Subaru of Middlebury
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (860) 631-5780 (860) 631-5780
Used (860) 631-5720 (860) 631-5720
Service (860) 631-5513 (860) 631-5513

Reviews

(1,453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Subaru of Middlebury from DealerRater.

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Great service, friendly staff, fair price, clean

Great service, friendly staff, fair price, clean facility, Higley recomend to family, friends and anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

@Chrislax203 - Thank you for your business and your review. The Premier Subaru Middlebury team really appreciates the opportunity to assist you.

every one at this dealership was great especially Rachel

every one at this dealership was great especially Rachel Santos who was super and very professional, great communication and very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five star review of our dealership and for your business! Please enjoy your new car!

Great customer service!

Great customer service!! Carlos helped me out with my new car even though I was already a pro. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Carlos loves to help customers! We are super appreciative of your review and your business!

Legendary service from the first day i walked in to the

Legendary service from the first day i walked in to the dealership to the minute we drove out of the lot with our new subaru. Thanks guys for everything.. 🙏 we will be back soon for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

@Dortchpierre - THANK YOU SO MUCH FOR YOUR COMMENTS! We really appreciate our service being called Legendary!

There’s a lot to love about the entire Premier Subaru

There’s a lot to love about the entire Premier Subaru Middlebury Staff and inventory!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

@VJoe - Thank you so much for your comments! We love to show our customers LOVE too! We really appreciate your comments and your business.

Super great salesperson and low pressure buying

Super great salesperson and low pressure buying experience. Very happy with our experience at Premier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your great feedback! Safe travels!

Cassidy was an awesome saleman.

Cassidy was an awesome saleman. He was genuinely helpful and extremely professional. He made the process seamless. I would highly recommend premier subaru to anyone searching for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Take care!

Cassidy helped us find the forester that worked best for

Cassidy helped us find the forester that worked best for our family. He was communicative throughout the process of ordering and purchasing the vehicle. There was a slight mixup over how much they were willing to pay for the trade-In but Cassidy quickly did his best to remedy the situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. We hope you continue to choose us for all your automotive needs! Take care!

Family oriented, very friendly, great problem solving and

Family oriented, very friendly, great problem solving and everyone listens well! This is our second purchase and all of my kids do their business here as well!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

I was very satisfied with my purchase at Premier Subaru.

I was very satisfied with my purchase at Premier Subaru. I had been to other dealerships recently and many of them were not offering reasonable financing even though I had excellent credit; trying to talk me into leasing when that was not what I wanted. Cassidy was a pleasure to work with. He was able to get me the financing I wanted and a car I love. The new dealership is state of the art. I'm sure I will enjoy driving this car for many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!