Reviews
If you are seeking a stress-free and painless car buying
If you are seeking a stress-free and painless car buying experience, make sure to stop at Dean Team Subaru/VW on Manchester in St. Lous MO. Not only do they have the best inventory, the sales rep and staff are the most professional in the area. Ask for Drew, Joel or Richard. They will go above and beyond to ensure you get the best deals on the most advanced vehicles available. There are counless dealerahips in the greater St. Louis area but make sure you at least stop in and see Drew, Joel and Richard at Dean Team - you'll drive away happy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Drew, Sam, and Jason were all very helpful and easy to
Drew, Sam, and Jason were all very helpful and easy to deal with during the purchase process of our 24' WRX Limited. No pressure from any of them. The numbers were exactly as discussed after negotiations. Paperwork was ready to roll right after the test drive since we did the negotiations/loan paperwork through phone/email. The best compliment I can give is that we weren't left feeling dirty after the whole process. Can't say the same about some dealers I've dealt with in the past.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Timmy Newberry is the best!
Timmy Newberry is the best!! Super easy and very quick service. Got a great deal and love my brand new Subaru!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Aaron and the rest of the team made buying my VW a very
Aaron and the rest of the team made buying my VW a very enjoyable experience. I really appreciate Aaron’s help and patience in picking out the perfect car for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy, efficient and totally professional dealership.
Easy, efficient and totally professional dealership. Drew and Shawn made it easy for us to purchase a new Subaru Outback.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dean Team Ballwin has the least ick vibes of any
Dean Team Ballwin has the least ick vibes of any dealership I’ve been to in my over 51 years. In fact - it had none - only good ones! It was like coming home. I may show up again today just to hang out. That’s how easy and enjoyable the transaction was - not smarmy and a big dang hassle like most other dealerships. Thanks for setting my daughter up with a great used car that will get her through her next phase in life. Shout outs to VW salesman Chris and VW Manager Richard and Drew (didn’t work directly with him - he was just fun to have around). Love you guys and see you the next time a need arises!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I just bought my second Atlas from this dealership.
I just bought my second Atlas from this dealership. This is NOT the closest VW to my house, but I chose this dealership 2x because their service and professionalism are first-class. They make the sales process painless and followup is exceptional on your terms - text, calls, emails, in person etc. They communicate in whatever fashion is easiest for the buyer and don't do the "lure you in" xx. Can't say enough. This is the dealership for you if you don't want to sit in a dealership for hours haggling.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had the pleasure of dealing with Henry and Drew!
I had the pleasure of dealing with Henry and Drew! They were professional and super helpful. I don't know who Dean is but he has a helluva team and should probably take these two out to an all inclusive vacation or something because they make Dean look like the f***ing man! I'm part of the Subi gang now and I'm probably going to go have an IPA and start microdosing! Cheers Henry and Drew! Apples to apples the best car buying experience one could ask for!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mundo was extremely helpful and informative.
Mundo was extremely helpful and informative. He made me feel comfortable and ready to walk away with a new car! Drew was also a big help in the process!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you so much for choosing Dean Team and for the shoutout to Mundo and Drew! We're thrilled to hear about your positive car buying experience with us. If you ever need anything in the future, don't hesitate to reach out!
Another great experience with Dean Team Subaru
Another great experience with Dean Team Subaru Volkswagen. This is the 4th car that I have worked with this dealer on, and I hope that I never have to work with any one else. Joe Wicks was a fantastic sales consultant. Quick and thorough communication, great advice on financing, and a detailed follow through showing me how to use all of the options that came with my car. I got a nicer vehicle than I originally sought out, and have a lower payment than expected. Above and beyond, Joe! Management and finance were all great as well. If you're planning on purchasing a vehicle, go see Dean Team. Thanks Joe and Dean Team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jake, thank you for taking the time to leave a detailed review. We are thankful for your loyalty and business and are glad to hear that Joe and the rest of the team provided a pretty amazing car buying experience. Please let us know if you need anything else!