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Audi Beaverton

(3,101 reviews)
Visit Audi Beaverton
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 414-8940 (877) 414-8940
Used (877) 461-8215 (877) 461-8215
Service (877) 466-1978 (877) 466-1978

Reviews

(3,101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Beaverton from DealerRater.

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Sharp, fast and professional

I've recently purchased a new Audi allroad at Sunset Audi and worked with Patrick and also got some initial help from Kathleen. Patrick is definitely an expert on Audi vehicles, he was easy to work with and he is also very detailed. He got back to me over email pretty quickly. He made the entire experience really smooth and I am glad he helped me with the purchase of this vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We hope that you enjoy your new Audi allroad! Thank you for this great review and for your business. We'll definitely let Kathleen and Patrick know of your kind words. - Audi Beaverton Team

GOT OUR FIRST AUDI BUT NOT OUR LADT

As we walked in we didn't have all sales personal asking questions or what we are looking for. They gave us time to look around an when we were ready we sat down with heather an started our first Audi buying process. It did not feel like we were in there buying a car it felt like we were adding to the family. Sunset Beaverton Audi is the place to go for your next car. Thank you everyone for making it so easy an for making my husband so happy that he bearly leaves his car. ^_^

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and welcome to the Sunset family! We are so happy that you two enjoy the car so much. - Audi Beaverton Team

1 Owner, 2 Terrible Service Departments

I took my Audi S6 (both Beaverton and Sunset East call it an A6, that should have been the first sign of stupidity) first to Beaverton where they had to keep it for over a week, just to miss diagnose the problem. When I finally got my car back, $900 later, not only was the problem NOT fixed, but my car ran worse than when I took it to them. Beaverton service also tried to tell me that my car had been poorly serviced in the past, not knowing that I have only ever had my car serviced by Sunset East ( the same guy owns both Beaverton and Sunset East ). I next took my car to Sunset East to see if they could fix the problems and poor work that Beaverton had done. $1700 and another week later, my car was miss diagnosed again. They had me replace rotors and brakes when the main problem was that Beaverton had simply knocked my tires out of alignment, along with not fixing my coolant problem. I was also over charged by Sunset East, when it all should have been free service to make up for the pathetic service I received. I also had Sunset East look at a small problem I was having with my sunroof, surprise surprise, my sunroof works worse now...thanks Sunset. Also between to 2 service departments, they managed to put over 70 miles on my car and barely left me enough gas to get to a gas station. Long story short, I'm going to Audi in Wilsonville from now on.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent!

Buying my Audi SQ5 was a fun and exciting experience. Heather Tiblier our brand specialist helped us over several months, staying in contact and helping us decide on what model I wanted. When we came in she was informative, had everything ready to go, but she was also personable, and fun to be around. I love my Audi and had a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Annie, thank you for your business and welcome to the family! We look forward to serving you for years to come. - Audi Beaverton Team

Always a class act

Another great experience at Sunset. Larry, and the entire service team, too wonderful care of my car and of me. After 8 years and 107,000 miles, my car and I are a happy pair. Can't recommend these guys enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review Andrew! Larry is one of the best. Thank you for being an Audi fan!

Exceptional Service!

From the moment I pulled into Audi of Beaverton Service Center my experience was exceptional. I was greeted and then escorted to my service advisor Dustin Close. I was told exactly what they were going to do while my car was in for service and how long it would take. They then had a very nice gentlemen shuttle me to work. The service was done as promised, they even washed my car. I highly recommend Audi of Beaverton. They truly care about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Traci, thank you so much for the great review of our Beaverton Service Center. And thank you for being an Audi fan.

Great Service!

Thank you guys for really going out of your way to work with me. I especially want to thank Heather Tiblier for her excellent knowledge of the vehicles, and her patience in working with me to choose the right deal for me! She was truly a pleasure to work with. Peter Young was also extremely helpful, and I appreciate the extra effort extended in helping me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! Our teams do a great job and we're so happy to have you join the Audi Beaverton family.

keep it up guys!

second service for my vehicle, spot on both times. prompt, honest advice about needs and fantastic communication. chris helped me out this latest visit, as well as the gentleman that helped me with the courtesy car. they weres excellent front men and guided me through the experience 100 percent of the way. customer for life, great example of why I'm a Audi driver vs the alternatives. peter hermann

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We will keep it up! Thank you for the positive feedback. We look forward to keeping you in our family for years to come.

Outstanding Customer Service

Over the past several months my wife and I have been test driving various brands of autos searching for the ideal car. When we went to check out an Audi A6 we had the pleasure of working with Craig Fleishman. Craig was absolutely wonderful to work with. He is extremely knowledgeable about Audi products and took the time to understand what we wanted in a car. Craig has excellent customer service skills and never left us feeling pressured. He was incredibly patient as we made multiple visits and continued to ask questions about options and capabilities. We love our new A6 and we highly recommend Craig if you are looking to purchase a new Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and welcome to the Audi Beaverton family!

Heather Tibiler- Customer Service is beyond compare.

We had been looking for an Audi for a while. Heather is knowledgable, sincere, and found us the perfect Audi for our needs. Her customer service skills are beyond compare! This skill comes easy to her because she genuinely cares about her customers. when we arrived to pick up out Audi ; Heather exceeded out expectations when she made sure our updated winter floor mats were installed, plates and tags on the Audi, and sent our Q5 back to the detail shop for a second time to make sure everything was perfect ! We visited the Sunset Audi dealership more times then I can remember and we will be back for an A3 sometime in the near future. Looking forward to working with Heather again ! We are very pleased with our Audi Q5 ! Thank you Heather for everything, you are one of a kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Audi Q5 that you purchased from us at Audi Beaverton and welcome to the Sunset family!