Reviews
Honest advice, excellent service, will be back
Alex Ortiz is a true professional. He gave his honest opinion and saved me some money too. I will be back to Walters as long as I'm in California. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to seeing you again when your vehicle is ready for its next service. Feel free to call us with any questions or concerns in the meantime. Check us out on Facebook and Twitter for savings and updates. Sincerely, Jon Kienle - General Manager
Great experience
I went to Walters Audi because there was a well priced used car that I wanted. The lot is organized. Price and other information is posted clearly on each car, even the used ones. Syed Ali greeted me warmly and offered me a cold drink. I told him what I wanted and about my credit chllenges. We test drove the car I wanted and I was sure I wanted to try my luck getting financed. He worked with me and was able to get me financed. The best part is that I paid what I expected for the car, the down payment, and the monthly payments. No surprises. Syed came through for me, meeting every expectation. This was a pleasant car shopping experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Brian! It's wonderful to hear that you had a great experience with Syed, and that he made sure that you were well accommodated from start to finish. We're so glad that he made sure that all of your needs and expectations were met, and that he worked with you to ensure that you got the price you were looking for on your new car. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings, updates, and more. Regards, Jon Kienle - General Manager
Great dealership??
I recently purchased a certified pre-owned Audi from Todd Bellis at Walter's Audi in Riverside. Todd helped make the transaction a positive car buying experience. He was quick to return phone, texts and emails and was successful in delivering to us an amazing Audi A6 ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! Please let us know when your new vehicle is ready for its first service. You won't be disappointed! Check us out on Facebook and Twitter to keep up with savings and updates. Regards, Jon Kienle - General Manager
Wonderful service
They really make me feel good, respectful , looks like they really care about their customers ....excelent service and customer care VIP service Thank you Audi
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to seeing you again when your vehicle is ready for its next service. Feel free to call us with any questions or concerns in the meantime. Check us out on Facebook and Twitter for savings and updates. Sincerely, Jon Kienle - General Manager
3rd AUDI is the charm from Isaac!!
My wife and I just bought our 3rd Audi. Prior owners of an A7, A8 and now from Isaac another A8. We could have flown from Los Angeles to New York in the time, patience and honest effort he spent with us. We found the ungraded A8 we were looking for at the price along with a very fair trade in on our prior A8. No high pressure but Isaac gives his all to work for you and with you. Would recommend Isaac Ordinola to anyone looking for an Audi. Regards, Bob and Sandi V
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great feedback, Bob! We're happy to hear that you and your wife had a great experience with Isaac, and he made sure that you were so well accommodated throughout the process of purchasing your new A8. It's wonderful to know that he made sure you found the perfect car at the right price, and that he made sure that all of your needs and expectations were met. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Jon Kienle - General Manager
3rd AUDI is the charm from Isaac!!
My wife and I just bought our 3rd Audi. Prior owners of an A7, A8 and now from Isaac another A8. We could have flown from Los Angeles to New York in the time, patience and honest effort he spent with us. We found the ungraded A8 we were looking for at the price along with a very fair trade in on our prior A8. No high pressure but Isaac gives his all to work for you and with you. Would recommend Isaac Ordinola to anyone looking for an Audi. Regards, Bob and Sandi V
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback, Bob! We're happy to hear that you and your wife had a great experience with Isaac, and he made sure that you were so well accommodated throughout the process of purchasing your new A8. It's wonderful to know that he made sure you found the perfect car at the right price, and that he made sure that all of your needs and expectations were met. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Jon Kienle - General Manager
Great experience
We were made to feel important. They not only called us guest. But treated us as guests. We came in to get our cars needs up to date. They made the experience positive from the time we dropped off to the time we picked up. Everyone, I mean everyone we came in contact was positive and professional. A great big THANK YOU.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help! Don't forget to check us out on Facebook and Twitter to keep up with saving and updates. Sincerely, Jon Kienle - General Manager
Quick and Efficient, no nonsense, experience.
Syed Ali was a very helpful and knowledgeable about the Audi products and quickly got us into with the exact vehicle we were looking for. Audi was our last of three dealerships that day and we felt so confident and comfortable that we left that day with our new Q3! It was by far the best and least pressured situation we had that day and I left the dealership incredibly happy with my new vehicle. An excellent experience all around and I would definitely recommend Syed at Walter's Audi to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Evan! We're happy to hear that you had a great experience with Syed, and that he was so helpful and informative from start to finish. It's wonderful to know that all of your needs and expectation were met, and that you were well accommodated from start to finish. It's wonderful to know that you were so confident with your purchase, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Jon Kienle - General Manager
I was short on time no appointment and was in and out under
I had an appointment at the Ontario dealership but was in the Riverside area just stopped in and was taken care of right away! Stacy Samuel was great very friendly and helpful. Stacy made me feel like a family member!!! Kudos!++
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Sfancy! We're happy to hear that you had a great experience with Stacy, and that she made sure that you were well accommodated during your latest service visit. It's wonderful to know that she got your car quickly taken care of, and we hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Jon Kienle - General Manager
Review for Issac Ordinola from Walters Audi
I just bought a Q7 from Issac Ordinola...It was so easy, everything was all really organized. He took the time to make video's of everything I had questions about. He was always available and never pushed me to much but just enough. If I ever buy another car it will be from Issac!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Laurie! We're happy to hear that you had a great car buying experience, and that Isaac was so helpful and informative throughout the process. It's wonderful to know that he made sure you felt confident with your purchase, and had all of your questions and concerns addressed. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Jon Kienle