Reviews
Great service
Alex Ortiz is alway there to help me learn the features on our Q5. Always at the door to greet me. Very friendly. Gets our car in right away and is always done when he says. If he cannot answer a question, he will find out for you. Always a pleasure to go there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great feedback Deneice and Louie! We're happy to hear that Alex has made your experiences so pleasant and accommodating, and always makes sure that you feel confident and well informed each time you come in. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager
Excellent!
I recently bought a '14 Q5 from Walter's Audi in Riverside. Phil Braun, the salesperson helping me, was professional and very responsive making the whole process quick and easy! When we came in to finalize the paperwork, we also brought our S5 in for servicing. The service department was fantastic. I highly recommend the Riverside team and we will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear from you, HappyQ5owner! We're happy to hear that you had a great experience with Phil, and that he made sure your car buying experience was hassle-free and convenient. We're glad all of your needs and expectations were met, and you felt well accommodated! It's also wonderful to know that you have had excellent service experiences with us, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager
Great Salesman!!
My husband and I were out car shopping and stopped at Audi. Amin Eshaq, was the first person to greet us. He gave us great customer service from the time we walked up. He was very knowledge about the vehicle we were interested in. He was very patient and helpful got us exactly what we wanted. He was a great salesman very happy with him I will definitely recommend him!! He made sure we understood everything in our new vehicle before we took it home. Thank you so much Amin continue withis your great customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Aleja! We're happy to hear that you had a great experience with Amin, and that he made sure that you were so well accommodated throughout the car buying process. It's wonderful to know that he was so helpful and informative, and made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager
Outstanding
i am completely satisfied with the service I received at Walters Audi by my service representative Alex Ortiz. The gentleman really kept me up to date with everything they where doing to my vehicle. The wait was a 2 week period but with his help it made it seem like the shop had not been in the shop for too long.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback, Sal! We're happy to hear that Alex made your service experience as hassle-free as possible, and made sure that you were well accommodated throughout the process of having your vehicle worked on. It's wonderful to know that he was helpful and informative, and made sure you were kept aware of your vehicle's status. We appreciate your business, and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager
Stacey is the Best!
Stacy Samuel has cared for us for over 6 years. She is always on top of the repairs and keeps us well informed. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Desdemona! We're happy to hear that Stacy continues to make your service experiences so pleasant and accommodating, and makes sure that your vehicle is always well taken care of. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager
The best car buying experience
Car buying can be fun but it can be such a headache at the same time. I was looking for a perfect car to lease. I found the A6 online and left an inquiry. Dan Ebach was the first salesperson emailed me. Since I was comparing a lot of different vehicles at that time, I didn't want to have any salespersons call me and give me pressure.. etc. so I said I do not want to deal over the phone, I wanted to email only until the number seems right to work with. Dan never said no to my request. He was patient, kind, and genuine. I could tell he prides himself on his service and reputation. I consider myself as a very picky person, but Dan truly understood my needs and did not pressure me at all. After comparing a lot of different dealer's offers, I had to choose to go with Dan because he made it so easy and enjoyable that we purchased the car. The rest of the process was a breeze. Jose Padilla wrapped up the financial part of the deal. He too was personable, and accommodating. He was informative and honest regarding additional service packages. I would say this was the best car buying/leasing experience I've ever had. I highly recommend Dan Ebach to anyone who wants to skip anything bad and be treated as a valued customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Jay! We're happy to hear that you had a pleasant experience with Dan, and that he was so helpful and attentive throughout the whole process. It's wonderful to know that he made sure that all of your needs and expectations were met, and that he was able to help you find the perfect vehicle! We're glad that you felt confident and at ease with his and Jose's assistance, and that both of them worked to make sure you were well accommodated each step of the way. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager
Great Car Buying Experience
I spoke with Dan Ebach in regards to an Audi A4 that I was interested in leasing. The entire process from start to finish was a great experience. I had used the Audi website to build the car that I wanted and when I called and asked, Dan was incredibly helpful and even informed me of an Audi Special car that I had not previously considered or known about. This ended up being the car that I selected. When negotiating for the price, he was incredibly transparent and was not pushy or aggressive at all. He even drive over an hour out of the way so that my fiance could co-sign the paperwork. Afterwards, he spent time with me to go over all of the car's amenities. Keep in mind this was all on a Friday evening. A consummate professional. I am beyond thrilled with my car buying experience at Walters Audi and recommend Dan without reservation!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback, hukang! We're happy to hear that Dan was so helpful and informative, and made sure that you were well accommodated from start to finish. It's wonderful to know that he was attentive to your needs, and made sure that you found the perfect vehicle! We're glad the process was hassle-free from start to finish, and we appreciate your recommendation. We hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager
purchased new 2017 SQ5
Amin was very helpful; he assisted David Le in showing me the ins/outs of the Q5 & SQ 5 Audi's. He allowed me to test drive the Q 5 2.0 & 3.0 vehicles. No pressure selling. Made my decision last week to purchase the last SQ 5 from your dealership. Amin also helped us set up our vehicle and demonstrated the MMI and navigation for the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Karl! It's wonderful to hear that David and Amin were so helpful and accommodating, and worked together to insure that you were well informed throughout your car buying experience. We're glad they were able to help you feel confident and at ease throughout the process, and that it was an overall hassle-free process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager
Amazing A3
I was looking at A3 just to see and was somewhat interested in the car. Honestly I was ready to walk across the street to Walters Mercedes to get C300 bc I been with Mercedes for 8 years. However, Dan Ebach convinced me and made an amazing proposal and deal. I couldn't say no and decided to go with the A3. I was really happy he convinced me and I love my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Michboy! We're happy to hear that Dan was so helpful and attentive, and worked with you to find the car that was perfect for you. It's wonderful to know that he made sure you got a great deal, and we're glad you're enjoying your A3! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager
Amazing A3
I was looking at A3 just to see and was somewhat interested in the car. Honestly I was ready to walk across the street to Walters Mercedes to get C300 bc I been with Mercedes for 8 years. However, Dan Ebach convinced me and made an amazing proposal and deal. I couldn't say no and decided to go with the A3. I was really happy he convinced me and I love my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new A3, Jake! We're happy to hear that Dan was so helpful and informative, and made sure that you got a great deal on your car. It's wonderful to know that you were well accommodated and felt confident with your purchase, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager