Reviews
Write a reviewExcellent buying experience.
The staff made buying a used car very easy and painless. Sonny, Max and Vince all were great and listened to our concerns and quickly corrected a few minor cosmetic blemishes as promised. Got a great deal on a great SUV. Very happy with our decision to go see them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT DEALS
Felt so comfortable and i got a great deal. Andre and Sunny was so easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer Service
Both Andre and Sonny were extremely helpful, patient, and professional. We were very happy with the inventory and were able to make a selection after driving four or five vehicles. Andre was happy to take the time to help us shop, no pressure, not rushed. Very good customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service!
Great Service. Very helpful! And I LOVE my car! They took the time to show me the cars that I was interested in. They were very friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Still waiting
Purchased a used car over a month ago. Castillo can't get car registered as dealer is still trying to get the title. Not getting any specific answers, just they haven't received it from auction. This should have been in process before I bought the car.
- Customer service 4.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are sorry about the title delay. Auction had to do a correction on the title and it took them a little longer than expected. It happens very rarely. We have resolved the problem with the customer and as far as we know he is a happy camper.
Bought car from here
Bought my car from here and they were extremely helpful and I got a great deal. They take care of you and also their vehicles some great deals on the lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very friendly
Even tho I didn't purchase my car here, they were very friendly and courteous. Willing to do a little extra to get that sale.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
