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Meet RICK DUFFMAN

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SALES
(72 reviews)

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Industry experience 10 years
Dealership experience 9 years

I was born and raised here in Findlay, Ohio. I graduated from Riverdale High School in 2011 and attended Owen's Community College to pursue a degree in hospitality management. In my free time I spend time with my girlfriend, Becca and our 3 puppies. My hobbies include, golfing, snowboarding, and kayaking.

Reviews

This is my second purchase here, and they go above and

This is my second purchase here, and they go above and beyond every time. Rick and s friendly, courteous and genuinely does his best to make the entire process smooth and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had the pleasure of working with Rick, and I couldn't be

Had the pleasure of working with Rick, and I couldn't be happier. Everyone here makes buying a new car easy and stress free!! Thanks again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They worked and sold a great new vehicle.

They worked and sold a great new vehicle. We thank you. 2024 Grand Cherokee, limited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rick was helpful, knowledgeable, and down to earth.

Rick was helpful, knowledgeable, and down to earth. I would recommend him to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rick took his time to help us pick the perfect vehicle

Rick took his time to help us pick the perfect vehicle and help get us back on the road!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Truly a very professional dealership.

Truly a very professional dealership. Personnel are very knowledgeable and professional. Very pleasant and a no pressure salesmanship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership is incredible.

This dealership is incredible. They are very honest. No hidden fees or scams like some dealerships that I dealt with. The truck was exactly as advertised. If you are looking for a great salesperson, ask for Ric Duffman. I drove 6 hours to pick up a truck from this dealership, and Ric had the truck and paperwork ready to go when I arrived. It was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome experience overall.

Awesome experience overall. Rick was honest, caring and direct with all questions we had. Great experience beginning to end. I would highly recommend your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dealer ship and Kevin Sheehan made you feel at home, and

Dealer ship and Kevin Sheehan made you feel at home, and made the whole purchase a real pleasant surprise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was treated terrible by the staff they have no kno

I am a disabled veteran who called ahead made an appointment to come look at a vehicle spent 5 hours on the road with someone else driving me cuz I don't even have a car I'm desperately struggling to find a vehicle I can even afford right now and they had me drive 5 hours and then told me the vehicle I came to look at was sold before I got there the way I was treated with horrible I don't recommend that any veteran go there I went in and asked him why did you do that and the manager says so what it's not a great place I would not go there if I were you especially they're going to treat our veterans so bad

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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