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Findlay Chrysler Dodge Jeep Ram

(1,298 reviews)
Visit Findlay Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (419) 434-1598 (419) 434-1598
Used (419) 434-1302 (419) 434-1302
Service (419) 434-1620 (419) 434-1620

Reviews

(1,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Chrysler Dodge Jeep Ram from DealerRater.

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Was very satisfied with everybody at the dealership and

Was very satisfied with everybody at the dealership and would not hesitate purchasing another vehicle from them in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

motoxracer400f

I was in the market for a used RAM 1500 and found two available at this dealership with very low miles that fit my criteria. I live a couple hours away from the dealership and wanted to work a preliminary deal up before driving all that way. First, the salesperson I originally was in contact with wasn't even there when I arrived at the time he had scheduled with me. Second, the other salesperson tells me there is no warranty on this vehicle. It only has 1500 miles and you're telling me no warranty?? It sure would have been nice to disclose this up front before driving all that way. And lastly they quoted me $7K higher estimated trade in up front, but when I arrived there telling me there was something "wobbly" in the front end and it needed tires. I haven't heard of tires costing over 5k. Not to mention the salesperson took my cellphone (because he didn't believe what they quoted me for trade in) to show his manager and was gone for a few minutes. On top of all this they wouldn't move on the price one single bit. If you're looking to get a good deal and trust your salesperson then this is definitely not the dealership for you. What happened to the old days of customer satisfaction/support? I've purchased many used cars from dealerships over the years and certainly learned my lesson here....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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It was such a quick & easy process.

It was such a quick & easy process. Luke was great to work with! Highly recommend checking out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent car buying experience for our jeep!

Excellent car buying experience for our jeep! I would recommend them highly, very knowledgeable staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great prices and website details are very comprehensive

Great prices and website details are very comprehensive as well as detailed. Great experience with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Difficult to do business with

Very interested in a vehicle they have for sale. Spoke with three people yesterday asking for a walk around (take pics of any issues) of the vehicle . I want to make sure that it’s in great condition before I would drive four hours or get on a flight. Didn’t hear back from anybody so I had to call again. I was told they don’t take deposit to hold vehicles. They definitely aren’t very accommodating or easy to work with l. They don’t seem very interested in selling vehicles. I’ve decided to look only at local dealers. I don’t trust the dealership and I’m certainly not going to drive four hours her pay money for airfare, going to be disappointed in the vehicle because I can’t seem to get a straight answer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Gary was wonderful to work with and was able to put my

Gary was wonderful to work with and was able to put my husband in dream truck for the right price! We couldn’t be happier with his work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The sales and delivery team were top notch !

The sales and delivery team were top notch ! Took delivery of the first 2024 392 with lots of new stuff but they already new how to work it all Thanks for a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very good experience with the sales person and the

Very good experience with the sales person and the finance department. Quick and easy transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rick was helpful, knowledgeable, and down to earth.

Rick was helpful, knowledgeable, and down to earth. I would recommend him to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.