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Don Thornton Volkswagen of Tulsa

(287 reviews)
Visit Don Thornton Volkswagen of Tulsa
Sales hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2020 state dealer award
View 6 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (918) 578-3070 (918) 578-3070
Used (918) 578-3071 (918) 578-3071
Service (918) 578-3072 (918) 578-3072

Reviews

(287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Thornton Volkswagen of Tulsa from DealerRater.

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Friendly, Courteous & Professional Dealership

My husband and I had a wonderful experience purchasing our new vehicle! Our salesman was very professional, knowledgeable, enthusiastic and friendly. The finance manager was helpful and willing to answer and explain all our questions. This is our fourth VW and won’t be our last!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Nickie, We try to provide our customer with as much knowledge as we can to help them make the best possible decision on a vehicle. Thank you for being a loyal customer. Sincerely, The Don Thornton Volkswagen of Tulsa family

Great service!

Yuber was a great sales associate. He got us exactly what we wanted without feeling pressured. He answered every question we had and was exceptionally friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Megan, Thank you for the kind words about Yuber. He is an asset to our team. Sincerely, The Don Thornton Volkswagen of Tulsa family

Excellent all the way around.

Excellent customer service, excellent attentiveness, and an uncommon willingness to work with you regarding price and product. Will be my first recommendation for anyone looking for a new or used vehicle, and will be my first stop if I am looking in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hi KingNDO, We are so happy we could provide you with a great experience! We look forward to see you again for future purchases. Sincerely, The Don Thornton Volkswagen of Tulsa family

Great experience

Went into the dealership around 6pm on a Monday night. Test drove a few models and left with a new car before 8pm. Yuber was a great help in choosing a car and Brian in finance was great. Overall, this was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Blakedgr8, Thank you for choosing Don Thornton Volkswagen of Tulsa as the location to purchase your new vehicle. Sincerely, The Don Thornton Volkswagen of Tulsa family

Customer Satisfaction

My husband and I came in looking for a new car, hoping we could get one and our salesman Andrew took such good care of us by getting us into a brand new Jetta that we love. Thank you Andrew we are happy to be apart of the VW/Don Thornton Family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Courtney, We try our best to do everything we can to get you the car of your dreams. Thank you for shopping with us. Sincerely, The Don Thornton Volkswagen of Tulsa family

Loving our new Atlas!

I researched and test drove all kinds of 3 row SUV’s for months, but didn’t fall in love until I saw the Atlas! Only the Atlas was able to stead me away from being a loyal Honda Pilot lover of ten years! The fantastic technology package, the upscale interior and beefy (but still sleek) exterior appearance just took the cake. And once I test drove it, I was sold. Our sales person, Kalan was wonderful!! He took his time with me and patiently answered all of the millions of questions that I had. I also got a great deal on my trade in and they made sure we got the best interest rate available also! Kalan is smart, funny and attentive. He also made sure to get me the answers to any random questions that he hadn’t been asked before! Ha! Thanks, Kalan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi HappyRaltor, We are so glad you chose to go with the VW Atlas and purchased your Atlas from us. Thank you for your business. Sincerely, The Don Thornton Volkswagen of Tulsa family.

Thumbs up!

Best, easiest and fastest car buying experience ever. Our salesman Yuber rocked! Love our car and love Don Thornton Volkswagen. We will be recommending them to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Lovebug, We are so glad you had an awesome experience buying a vehicle from us. Yuber is an asset to our team. Sincerely, The Don Thornton Volkswagen of Tulsa family

Best Car Buying Experience

My girlfriend went in looking for a New Atlas and Andrew was a great help, he was able to find her the best bang for our buck and now we are driving a brand new VW Atlas. Thank you Andrew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Brad, We try our best to match the price range with as many wants as possible to get the best possible fit for each customer. Thanks for your business. Sincerely, The Don Thornton Volkswagen of Tulsa family

Customer Appreciation

I loved my experience working with Blake and everyone else that helped at the dealership. He was super friendly and genuine. It was obvious the effort he put in to make the car buying process as easy and smooth as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi myroncp05, We are so delighted to hear about your great experience with us. We hope to help you with future purchase as well . Sincerely, The Don Thornton Volkswagen of Tulsa family

Amazing Salesman

I purchased my 2015 infiniti QX60 from Andrew and he made it as easy as possible he gave me the best deal in town and with his teams help i couldnt as for anymore. Thank you Andrew cant wait to purchase my next vehicle from you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.