Reviews
I tried to purchase a new Honda and once again William's disappointed. I ended up purchasing my new Honda from a downstate dealer. This other dealer was professional, answered my questions, and got me a better price on an upgraded vehicle. Easy math -- upgraded vehicle, lower price -- A no brainer. Use Williams to test drive vehicles, then go to a reputable dealer downstate to purchase.
I tried to purchase a new Honda and once again William's disappointed. I ended up purchasing my new Honda from a downstate dealer. This other dealer was professional, answered my questions, and got me a better price on an upgraded vehicle. Easy math -- upgraded vehicle, lower price -- A no brainer. Use Williams to test drive vehicles, then go to a reputable dealer downstate to purchase.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Sorry to hear of your recent experience. We are always trying to get better at what we do, and would love to hear feeback from you. Please call Dan at 231.929.5469 to discuss. Dan is our Customer Relations Leader and will listen to your past experience and make changes to make sure it does not happen in the future. We look forward to speaking with you.
In early April I traded my 2005 honda in and purchased a 2020 Subaru Outback. My sales lady Victoria was very polite and helped with any questions my friend and i had about the Subaru. Victoria called me the following day and asked again if we had any questions regarding our purchased which I appreciated very much. when the time comes to purchase another vehicle I will go to Williams Honda first. John
In early April I traded my 2005 honda in and purchased a 2020 Subaru Outback. My sales lady Victoria was very polite and helped with any questions my friend and i had about the Subaru. Victoria called me the following day and asked again if we had any questions regarding our purchased which I appreciated very much. when the time comes to purchase another vehicle I will go to Williams Honda first. John
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Every one was so friendly the minute I walked in the dealership. I was met at the door and greeted by a friendly staff. My salesman, David was knowledgeable about the cars he was showing. David and the staff answered all my questions.
Every one was so friendly the minute I walked in the dealership. I was met at the door and greeted by a friendly staff. My salesman, David was knowledgeable about the cars he was showing. David and the staff answered all my questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I wanted to say that the dealership Honda Traverse City are top notch. From the info I was given to enjoy all the features from service dept under Josh to now my sweet baby car!, Once Josh figured them out due to a bug in the car somewhere, That was a small electrical thing that seemed to that no one knew what they were. Josh and his group found the bug. No other dealership did that much work. Now I am relaxed in my car. However I was rear ended after that. My first call was to Josh. They even helped us schedule getting a car while my car was repaired. To wrap this up, I am very detailed and take good care of my cars. After they did the repair on my car I went over it with every inch to make sure it was perfect. They even gave me tips to get my finish glossy and beautiful. I am older and have dealed in my cars, homes and other things to be satisfied. I am not satisfied, I am thrilled. Thanks ya"ll.
I wanted to say that the dealership Honda Traverse City are top notch. From the info I was given to enjoy all the features from service dept under Josh to now my sweet baby car!, Once Josh figured them out due to a bug in the car somewhere, That was a small electrical thing that seemed to that no one knew what they were. Josh and his group found the bug. No other dealership did that much work. Now I am relaxed in my car. However I was rear ended after that. My first call was to Josh. They even helped us schedule getting a car while my car was repaired. To wrap this up, I am very detailed and take good care of my cars. After they did the repair on my car I went over it with every inch to make sure it was perfect. They even gave me tips to get my finish glossy and beautiful. I am older and have dealed in my cars, homes and other things to be satisfied. I am not satisfied, I am thrilled. Thanks ya"ll.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love this Jamy! Josh and his team at Honda service are relentless in hunting down even the smallest of issues in folk's cars and getting them repaired in a timely manner! Having customers that are "thrilled" makes our day! Thank you and enjoy the rest of the summer!
Both servicing for November's new snow tires with wheels and April's swap back to summer tires were flawless. Also did an excellent job mounting a new trailer hitch and some trim on the doors. Great job everyone!
Both servicing for November's new snow tires with wheels and April's swap back to summer tires were flawless. Also did an excellent job mounting a new trailer hitch and some trim on the doors. Great job everyone!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Josh McCoy was a life saver! My batttery randomly died and I was stranded at a gas station when I was supposed to be picking my girlfriend up at the airport. Josh had me back on the road within an hour! He was a knight in shining armor! Thanks again Josh for such wonderful customer service!
Josh McCoy was a life saver! My batttery randomly died and I was stranded at a gas station when I was supposed to be picking my girlfriend up at the airport. Josh had me back on the road within an hour! He was a knight in shining armor! Thanks again Josh for such wonderful customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Gary Schram was very accomodating during our visit and eventually leading us the purchase. The transaction was smooth and were able to drive with the vehilcle in less than 2 hours….
Gary Schram was very accomodating during our visit and eventually leading us the purchase. The transaction was smooth and were able to drive with the vehilcle in less than 2 hours….
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Josh mccoy did a great job on my new car, and the sales reps did great also
Josh mccoy did a great job on my new car, and the sales reps did great also
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike Girard was FANTASTIC! I’ve never been happier to speak to a salesman in my life! He had amazing customer service and determination to get us a reliable and safe vehicle for my family and our 4 month old son. He was patient, kind and very responsive! He answered every question we had and walked us through the whole process. I’d recommend him to my friends and family and anyone looking for a vehicle! If you’re looking for a vehicle I highly recommend checking out Mike Girard at Williams in Traverse city! 10/10 in our book!
Mike Girard was FANTASTIC! I’ve never been happier to speak to a salesman in my life! He had amazing customer service and determination to get us a reliable and safe vehicle for my family and our 4 month old son. He was patient, kind and very responsive! He answered every question we had and walked us through the whole process. I’d recommend him to my friends and family and anyone looking for a vehicle! If you’re looking for a vehicle I highly recommend checking out Mike Girard at Williams in Traverse city! 10/10 in our book!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We were there August 18,2023 A light came on saying low tires.we pulled in the service areaA lady checked the tires and turned off the light off and said we’re go to go. A very professional attendant I wish I had her name,but I don’t.They didn’t charge us a thing!!! Honda 1919 CRV
We were there August 18,2023 A light came on saying low tires.we pulled in the service areaA lady checked the tires and turned off the light off and said we’re go to go. A very professional attendant I wish I had her name,but I don’t.They didn’t charge us a thing!!! Honda 1919 CRV
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair