Had an appointment at 12:00pm and it's now 4:30pm AND IM STILL WAITING. Customer service sucks!! Made us feel like trash. Had to talk to a "financial... representative" that told us YOU NEED A NEW CAR!
Oil ran through my engine onto the driveway. I towed it there & they worked on it. They found a leaking valve cover gasket. It was covered under my used... car warranty. The going rate for a dealer is about $200. My deductible was $100. I got away with it cheap & they did a good job.
Excellent dealership with friendly knowledgeable staff. They made my car buying experience fast and easy. I highly recommend!
Great people. The sales personnel are very knowledgeable. They try to get you into a product that is right for you. Fair and honest.
This is the best car buying experience that I've ever had! I got the lowest price around on a very nice car and excellent service.
Was interested in purchasing a mercedes cash. Sales person told me that the advertised price was not how much the car cost it was only if i wanted to finance.... after telling him I wanted to pay cash and that i was not interested in financing, he tried to FORCE ME TO FINANCE! SO ANNOYING! LOUSY PPL
I went to the dealership 3 times and not one person approached me and when I did find someone he was rude. I will never buy a car there and will tell people... how bad their service is - altho I had heard that for years from many different people. A friend of mine bought her car there and is VERY DISSATISFIED with the work and service they give. The new manager is rude. You have a beautiful location and set up so why can't you hire some good people - starting with the lousy manager.
This has been the best experience I have ever had at a dealership. Everyone is so friendly, honest and knowledgeable. I got the best deal from Route 60... Hyundai and I got prices from 12 other dealers. After the sale they actually called to thank me again and invited me into the dealership for a meal from their very nice cafe.
Leased a Sonata Limited from Route 60 in October 2013. First time lease. Was pressured from moment 1. The salesman told me that I would have equity at... the end of the lease and could be as much as $3000 This is not true.. He also neglected to inform me that you can't extend a lease from Hyundai. The contract over stated the Capitalized Cost thus making the lease payments higher. Mike Aznavoorian never returned 3 phone calls during the first 2 years. Expect to be disappointed if you lease a Hyundai and especially from Route 60.
The moment that we walked in the door until I left with my new Hyundai Sonata we were treated by our salesman Novis Guilarte with the greatest courtesy.... He answered all of my questions and made sure that we understood what was going on. I would highly recommend this dealership! We even traded in a car and they were very fair about the price..no high pressure sales. If you are in the market for a Hyundai this is the place to go.