Reviews
Great service, great vehicles, great prices.
Great service, great vehicles, great prices. Everything is clean, everyone is friendly. Great experiences all around!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent customer service which was combined with great
Excellent customer service which was combined with great prices equaled a stellar car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mason, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Easy to make appointment, easy to drop off vehicle and
Easy to make appointment, easy to drop off vehicle and pick it up! Lindsey took good care of my car. Had a good looking pickup in show room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Joseph, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.
Recall item and 6 month service completed while I waited.
Recall item and 6 month service completed while I waited. Everything was completed by their estimate. Service with a smile. They will always be my Honda service center.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Daniel, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!
Went in for an oil change and tire rotation, waited for
Went in for an oil change and tire rotation, waited for 1.5 hours then received the wrong car back, how is that even possible. I almost drive off jn someone else’s vehicle. Then when I bring it up I get treated badly like it’s my fault. Turns out they didn’t even do my service. Worst part is that I’ve bought 3 vehicles here. I will never come back and recommend everyone thinks twice about doing business here.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience. We understand your frustration. The vehicle mix-up and communication breakdown shouldn’t have happened, and we’re addressing it internally to prevent situations like this in the future. Your time and trust matter to us, especially as a repeat customer. We value your continued business and would welcome the opportunity to speak with you directly to make this right. Erick Renteria General Manager erenteria@group1auto.com
Everyone was so friendly and made sure that I was
Everyone was so friendly and made sure that I was informed about what was going on during my time at the dealership. They had great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Bree, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, South Pointe Honda
Overall v.
Overall v. good. My service rep was great. Liked yur donuts. But please fix the latch to one of the men?s bathroom stalls. Why must I write at least 25 words?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! We are glad you had a great experience with our service rep and enjoyed our donuts. We apologize for the inconvenience with the bathroom stall latch and will address it immediately. Your satisfaction is our top priority.
Went above and beyond to carefully take my concerns about
Went above and beyond to carefully take my concerns about my vehicle seriously and thoroughly investigated and found potential problems that would have had catastrophic results.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at South Pointe Honda! Thank you again, and have a fantastic day!
Saleem was extremely courteous and helpful in taking care
Saleem was extremely courteous and helpful in taking care of a minor issue with my car. I appreciate his attitude!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at South Pointe Honda. Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent dealer.
Excellent dealer. The service however was slow. 1.5 hours for oil change. I would prefer speedier for simple maintenance
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback and choosing us as your dealer. We appreciate the constructive criticism and will work to improve our speed for maintenance services in the future. Your satisfaction is our top priority.