Reviews
Our service was excellent and the service advisor kept us
Our service was excellent and the service advisor kept us well informed as we went along. This was a 40,000 mile service , which is an important one
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sandra, we're happy you found our staff to be so supportive during your experience here at Volvo Cars of Naples. Feel free to reach out to us if you need anything. Have a wonderful day.
Derek Caudill was the best service rep we have ever
Derek Caudill was the best service rep we have ever experienced!!! You need to clone him. Professional, courteous, friendly and honest about the work to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Catharine, we're happy you found our staff to be so supportive during your experience here at Volvo Cars of Naples. Feel free to reach out to us if you need anything. Have a wonderful day.
I was able to get a I was able to get an appointment
I was able to get a I was able to get an appointment quickly.The service was excellent and issues/concerns with the vehicle were explained clearly. Everyone with whom I had contact was professional and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kathleen, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Experience is worth than ever.
Experience is worth than ever. No one to talk with. Everyone is busy, don’t return the phone calls for hours. Lousy job with the head lights: one is higher and brighter than the other one is and 2 weeks wasn’t enough for service department to get it done right!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Yelena - Thank you for taking the time to discuss this with me. I am happy to hear that the auto adjusting headlights are properly working after our installation. I apologize for the time delay it took to have your extended warranty company approve the work. Your feedback has been shared and we are grateful to use this as a wonderful coaching and learning opportunity. Best Wishes and Happy Holidays, Joe GM, Volvo Naples
The best dealership you can di business with.
The best dealership you can di business with. We bought seven Volvos from here and the sales and service experiences have always been great. We recently bought a S69 and couldn’t be more pleased with the value and quality of Volvos. Thanks Much to Joe and Michael!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Wayne, we're glad to hear our staff took such great care of you! Here at Volvo Cars of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Michael was our salesperson.
Michael was our salesperson. He is Very knowledgeable and helpful. Everyone at the dealership went out of their way to help! Would recommend Volvo of Naples. The CC90 is our latest purchase. We also bought a XC60 in ‘21 from them. Highly recommend Volvo of Naples.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback about Volvo Cars of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Brought my Volvo in for regular service.
Brought my Volvo in for regular service. The experience was positive from start to finish. All work was done on time and to a high standard. Service staff was very professional and well organized.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dale, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service advisor Ryan went above and beyond to xpedite
Service advisor Ryan went above and beyond to xpedite getting the repair completed. He also went the extra step to get the warranty coverage. A job well done by all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gail, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Purchased car at end of lease.
Purchased car at end of lease. Dealer where lease originated was not helpful. Told me to go online which probably would have been a long confusing process. Naples Volvo was great and a tremendous help which I needed. Provided full service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, thank you so much for your kind words about your experience here at Volvo Cars of Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Have purchased and traded in 7 Volvos with Volvo
Have purchased and traded in 7 Volvos with Volvo Naples Always friendly and excellent service. Beautiful facility. Great service shop as well. Can highly recommend. Volvo cars are great vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volvo Cars of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.