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Dean Team Volvo Cars of Saint Louis

(1,223 reviews)
Visit Dean Team Volvo Cars of Saint Louis
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (314) 480-5342 (314) 480-5342
Used (314) 732-0207 (314) 732-0207
Service (314) 732-0819 (314) 732-0819

Reviews

(1,223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dean Team Volvo Cars of Saint Louis from DealerRater.

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Horrible experience

Lied to me about condition of vehicle Claimed that the Video entertainment system was working but upon testing it did not work at all. They refused to look at the issue or help correct it.... Would not recommend buying a used vehicle from here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Despite not having an appointment and walking in on a very busy Saturday afternoon, Brandan gave us great personalized service and helped us find the perfect car for our needs at the price we wanted to pay. We couldn't have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Lied to me about condition of vehicle and refused to fix it

I returned the vehicle the next day and they refused to spend anytime resolving the problem. Claimed vehicle was working flawlessly but that was a lie. Do not trust the sales team KURT especially

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy in Easy Out

I was interested in the Volvo S60. Tre was very knowledgeable in showing us the features of the cars and various cars they had in stock. After a thorough test drive, we reached a fair deal. As we were in a bit of hurry, the Finance Team moved us through the paperwork quickly. Finally, Joe did a great job of showing us all of the features of our new S60.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Used XC90

Overall I am very happy with my XC90. Unfortunately, I was disappointed in the end with how the overall process was handled through clear understanding of the deal, titling, and required inspections which weren't taken care upon purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My New Journey

My experience began with Joe's warm smile; Brandan's rambunctious go get it personality. They were attentive caring and such gentlemen. Brandan cleaned my truck of over 10 years with me in my new Volvo. Dave is such a joy and the other's name's I do not know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and the review. We're glad you had such a great experience with our staff.

Very Helpful and Prodfessional

Alen and Scott could not have been more helpful and professional. I came back to Dean Team Volvo because of the service department and now I have people to count on in the car sales department as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent customer service!

Excellent customer service, probably the best I have ever encountered in the purchase of a vehicle. There is no doubt that when it's time to purchase my next Volvo, I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great salespeople

Great folks at this dealership. I had zero complaints with anything; I wanted to be put in a car and they put me in one as fast and effortlessly as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2017 XC90

We had a great experience with Dean Team Volvo of Brentwood. Our Sales Team was great; Kurt responded to my online inquiry very quickly, he was very good to work with. Scott was no nonsense and got us where we wanted to be, Dave closed the deal with Finance and Joe handled explaining in detail how everything works in the XC90. We are very pleased and excited. We would recommend the Dean Team Volvo to anyone in the market for a Volvo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.