Metrolina Auto Group

If you are looking for a nice used vehicle, make sure you check behind this company. We purchased a Maserati Gran Turismo MC and they said it was a clean car. We found out later it had been wrecked twice. No trust, always verify with these people!!

I’ve made a lot of mistakes in my life. Buying a car from these guys is the worse one I’ve made in my entire life.

I purchased a 2013 Jaguar from them in September 2017, along with their $3,495.00 extended warranty which was to cover 36 months or 38,500 milles. I drove the car less than 10 months and less than 12,000 miles and the engine failed on June 22, 2018. Metrolina INSISTED that the car be towed from the local Jaguar Dealership here near my home in Durham, to their mechanic in Charlotte. They initially blamed the cause of the engine failure on a local Durham auto dealership, then without advising me, had their attorney notify the local dealership that Metrolina would pay the claim under the warranty agreement. As of this writing (March 14, 2020) the car remains at Metrolina Auto Groups Charlotte office, and HAS NOT BEEN REPAIRED. James E. Dortch, III

EXCELLENT FACILITIES, GREAT STAFF, AWESOME CARS. HIGHLY RECOMMEND. I HAVE PURCHASED 4 CARS FROM THESE GUYS AND EVERY TRANSACTION HAS BEEN SEAMLESS. GO SEE JUSTIN AND BLAINE TO MAKE YOUR DREAMS COME TRUE.

I've purchased two Jaguars from this dealership. The first car was purchased in person and with ease. I was so pleased with the service and the quality of the vehicle that I purchased the second vehicle through mail. When the vehicle was delivered, one of the tires had a bubble. I sent the photo to the salesman the evening of my delivery. He replied that if I was to purchase a new tire, that I would be reimburse. However, when I went to purchase a tire, there wasn't a key to unlock the rim for the tires. Again, i contacted the seller and notified him. He again stated that I would be reimbursed. So therefore, I had to find a company that would purchase a key for the rims, which was difficult to find a match. Also, which took a couple of days to receive. Finally, I was able to get a new tire put on and sent the receipts to the seller. I continue to receive a runaround about the reimbursement for about four months. Then the seller asked me to reach out to another personnel within financing. Again, I received the runaround. Needless to say, i will not purchase again from this company. I am currently in the market for a Maserati Ghibli, even though they have great looking cars, I would not purchase from this company.

Went and saw the car in person. Purchased 2014 maseratio gt. only issue was loose headlight. They promised to fix and ship. That was put on a we owe form. 1st they delivered car to wrong address. 2nd the oil had not been changed in a yr! 3rd the gas tank was empty when delivered. 4th the head light was not fixed right and now the fender is bent ! which is was not when I saw it the week before. It cost me $1740 to repair the headlight properly. 5th still waiting on a owners manual 6th they reimbursed me for none of the cost for the repair or oil change . I purchased march 2019 its now oct 2019. I call twice a month they always say manager will call me back. no response. but when I act like I want to buy a car they respond with in 5 mins. DO NOT BUY FROM THIS COMPANY , I SPOKE TO JUSTIN AND BLAINE AT THE SITE

Stay away from this Dealership,This guys from the sales guy to the manager are terrible.i bought a 2013 Maserati GT I came from Maryland after Ryan sent me a Video of the car He tricked me into putting a down payment hold on the car (non Refundable) when I got there it was completely a different car, He told me the car was in great condition,I drove 6.5 hour to pick up the car only to see a car with missing car Matt’s ,missing Car seat buttons,ripped up back and from components,rear tires where bold. I got the car checked out and it was in an accident I try talking to this people they kept blowing me off Drove it home to wake up the next morning with oil in my garage floor .i took it to the dealer to get it checked out and it was a long list of deficiency’s to the car I bought extended warranty but this people did not turn in paper work for it until a month later I bought the car Feb 9 2019 i spent at least 18k updating this car paid 55k for the car that still does not have tags to drive because they would not send me or the md state the paper work to get my tags STAY AWAY

Without a doubt, Metrolina Auto Group is the gold standard of pre-owned luxury vehicles. The quality and condition of these impeccable automobiles may sell themselves, but it’s the Metrolina Auto Group that makes the experience enjoyable and memorable. My most sincere expression of appreciation goes to Brandon Beck for his knowledge of the subject car, attention to details, high integrity, genuine sincerity, and his exceptional customer fulfillment. M Robinson Charlotte, NC

I am what you call a car guy. I have personally purchased more than twenty cars from Metrolina and each and every purchase is like my first. Excellent customer service each and every time. They are all honest and fully disclose everything in order to make me feel comfortable with every purchase. The personal touch they give you makes a “regular guy” like me feel like a VIP. The service department is top notch they can fix everything and the customer service there is just as good. They make me feel like family. Don’t waste your time going anywhere else just go to Metrolina and enjoy the experience!!! It’s so worth it.

The guys at Metrolina aren’t like your normal car guys they get it from my initial phone call to me driving the vehicle off the lot the entire process was seamless and I would definitely recommend all my friends and family to them.