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Altoona Honda

(429 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
New (814) 201-9849 (814) 201-9849
Used (814) 201-9862 (814) 201-9862
Service (814) 414-4514 (814) 414-4514

Reviews

(429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Altoona Honda from DealerRater.

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Great Dealership!!! Won't Go Anywhere Else!

We have bought 3 Brand New Honda Pilots at Altoona Honda and we won't go anywhere else. Honda makes consistently reliable, efficient and comfortable vehicles and everybody at Altoona Honda from the Manager Dave Ainsworth to our salesperson China Kifer as well as the Finance and Service Staff make us feel like family everytime we walk through the door. The only people we don't know well are the Service Staff because quite frankly, other than oil changes, we never had cause to meet them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much, Ray! We greatly appreciate your continued business and we look forward to serving your needs in the future!

Great Experience!!! Won't Go Anywhere Else!!!

We have bought 3 Brand New Honda Pilots at Altoona Honda and we won't go anywhere else. Honda makes consistently reliable, efficient and comfortable vehicles and everybody at Altoona Honda from the Manager Dave Ainsworth to our salesperson China Kifer as well as the Finance and Service Staff make us feel like family everytime we walk through the door. The only people we don't know well are the Service Staff because quite frankly, other than oil changes, we never had cause to meet them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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If it isn't Altoona Honda... Don't bother!

From Ashley actually answering the phone with a warm greeting when you call in, to the genuine smile and caring of the General Manager Dave Ainsworth, and a remarkably sincere and focused Service Department with Chantel and Brian as my primary contacts, I wouldn't ever consider visiting any other dealership for purchase or maintenace of my any of my vehicles if I have a choice. I've worked with Adam, Aaron, and Jeremy in the sales group (actually was blessed to have Jeremy as a service consultant when he was a manager as well) and I felt at total ease that my concerns came first and that I could trust them in delivering the best deal possilble "for me". I worked with Darren and Max with financing and again, I knew I could trust them, and Max really went out of his way when a hitch in the finances popped up, to meet my needs so that I can be a proud owner of a HR-V. When I "drive" into the service reception area, I feel like the most important person there that day and the space is spotless and bright, just like the people that meet and greet you! I've never seen a cleaner shop either. Why does that matter? Pride people, PRIDE! The same pride and caring that stands out in the smallest cubby hole or the biggest hearts of every employee I've interacted with in the past year (second purchase now). They tease me that I just like to hang out there, but there is more truth than joke in that statement; I enjoy seeing these folks and popping in for visits and routine maintenance. I've never met a team that works so hard and goes out of their way so much to service their family of customer's needs. Thank you Dave for the team you've built!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

What a great testimonial, Bruce! We greatly appreciate that, and your continued business. We look forward to meeting (and exceeding!) your expectations for years to come. Thank you!

Consumer

First ever Honda...the Accord 2.0T. Second ever new car experience. So...not a lot of personal experience with buying new cars. Made out great! Bottom line...Altoona Honda had me from the start. Great selection of new cars to choose from. Best of all, Robby Johnson was a real champ through the whole process. We were poised and ready to seal-the-deal on a 2019 Camry XLE. He wasn’t pushy and overbearing. Just the opposite. He was patient and fun to be around. He was so helpful he came in on his day off to be with us. From my perspective the Accord was the better of the two cars for me. I could have been happy with the Camry, but Robby and his GM kept sweetening the deal. We drove home in a brand new Accord. There’s no question Robby was on our side through the whole process and I give him all the credit. Great car....Great new friend...Great dealership. Lord willing, we’ll make Altoona Honda our first stop when we trade-up in a couple years. Thanks again Robby Johnson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for that, Ken! And for allowing us to earn your business. Welcome to the Altoona Honda family!

Altoona Honda comes thru with a great deal!

My wife wanted a new 19 Honda Passport Sport. She had a 2018 Jeep Compass for two years and wanted to upgrade. My wife saw a beautiful 2019 dark pearl green Passport at the Logan Valley Mall storage lot. I went to Altoona Honda and negotiated a fair price for my trade and ultimately purchased the vehicle. From start to finish the entire process only took approximately three hours and not all day like most local dealerships. My wife and I couldn't be any more happy with our new Passport and the overall buying expirance. The Altoona Honda staff is very professional from start to finish. Big thanks to Dave and China for making my purchase stress free and easy. If you want a Honda or a clean used vehicle, don't go anywhere else but Altoona Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great place!!!

All of the staff is extremely helpful here! Bobby helped me in finding my car, buying it and withThe pros and cons of my different ways to go about stuff, literally everything. I couldn't be more happy about altoona Honda, the service I received and my new honda!! I'm glad they weren't pushy and trying to just get a sale like some other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for that, Kelsey! We hope that you enjoy your new Honda and we welcome you to the Altoona Honda family!

Great experience

All of the staff is extremely helpful here! Bobby helped me in finding my car, buying it and withThe pros and cons of my different ways to go about stuff, literally everything. I couldn't be more happy about altoona Honda, the service I received and my new honda!! I'm glad they weren't pushy and trying to just get a sale like some other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome experience!

All around exceptional service! We were greeted by salesman, Bobby Krouse, who tirelessly answered all our questions (this was our first purchase of a Honda) and were treated throughout the entire process as if we were close, personal friends to each individual we met. Staff are all extremely professional, courteous, knowledgeable and most importantly, not aggressive or overbearing. Overall, a very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome experience

All around exceptional service! We were greeted by salesman, Bobby Krouse, who tirelessly answered all of our questions (this was our first purchase of a Honda) and were treated throughout the entire process as if we were close, personal friends of each individual we met. Staff are all extremely professional, courteous, knowledgeable and most importantly, not aggressive or overbearing. Overall, a very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Diane! And for making the trip to Altoona Honda!

Love my new Honda HR-V

Thank you Ken Lingenfelter and Altoona Honda, for being so helpful and getting me in the vehicle I desired. Also thanks to Darren for preparing all the paperwork. If you're looking for a new(or used) vehicle, stop by Altoona Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for that, Linda! We greatly appreciate your business here at Altoona Honda!