I have read the reviews and it is unfortunate that customers rate this place like they do. For me, when you buy a used car, you have to understand that... it is an "as is" sale, meaning that they do not have to repair the car once you leave the lot, but they do try and assist the customer if they can but are under no obligation to do so. Second, I am not sure who owned it back in 2018 but the office manager, Christine is very pleasant and does what she can to make your buying experience a painless one. When a person chooses to go to Elite, it is because their down payment is more reasonable than anywhere else in Shreveport, which is a plus when you don't have a lot to put down, and for me, the experience was great because I am an educated consumer and I know what comes with buying a used car or it being a "rent to own" company, the cars are high mileage but again, you have to make the decision to pick what will work for you and your budget and if you choose to buy a car without taking a mechanic with you, then you can't blame this company for giving people who probably can't go elsewhere because of bad credit or no job references, the chance to get into a car. Now, it is up to the consumer to protect their investment and if you buy a high mileage car that is a chance you take and you should get a repair warranty on it. They have been nothing but gracious to me and I appreciate them for being the one place that accepted a down payment with an installment plan because I couldn't afford to have it all on that day but they are flexible and understanding and if you don't communicate with them then yes if you are late with your note expect them to get their car back which any loan company would do. If you don't keep your insurance, they have the right to take their car because in the contract you signed you said that you will keep full coverage insurance. If you do your part and have the proper maintenance done on the car you should not have to worry about it breaking down and if it does, it is your responsibility. I saw one person said that they get their cars from auction, if they do it is the same as many larger used car dealerships, they too get theirs from auctions sometimes as well. I will say that if it wasn't for them, I would be spending a ton of money on Lyft. I thank them for helping me to get into a decent enough car and looking to purchase another one in a few months,
I REPEAT THIS PLACE IS A SCAM THEY BUY CARS THAT DONT WORK FROM AUCTIONS & SELL THEM JUST TO GET UR DOWN PAYMENT, ALL SALES ARE FINALE & NO WARRANTY, THEY... WILL HAVE YOU PAYING A NOTE WHILE YOU WILL STILL NEED UR CAR FIXED, THEY CHARGE YOU 20% IF U HAVE TO GET IT FIXED THRU THEM & THEY LIE & SAY THEY CHECK UR CAR WHEN THEY DONT, IF U BUY FROM THEM READ THE CONTRACT THEY ARE FRAUDS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
They did not let us pick out our car they forced us to take a gas guzzling behemoth. We wanted an economical car. Under the hood was part of the motor... tied with a shoestring. They said they do not give spares. The car we are stuck with sounds bad. It's a 2001 and they are charging 9000 bucks. The book value is only 1970.00 . If we are paying we shoould have the right to choose. They did not tell us the price of the car when we got it. We did not ask because we naturally assumed it wasn't over 4000.00. I learned to never assume. Please spread the word and do not shop there.
Fast and friendly service. Hands down the best car buying experience I've ever had. The staff makes you feel like family and I definitely will be telling... everybody that I know about Elite Auto.
WARNING.... I purchased a car from this place and had always stayed in good standing with them. I had my car for over a year on my way to paying it off.... They had me set up for payments twice a month but I always paid mine in full once a month. Never late. I kept insurance on the car the whole time and when it came time to renew my insurance. I was going to do it but the insurance company said I had a few days. So I'm a t work one day and this company came to get my car and the lady was very rude and was on the phone with the owner the whole time. So I asked to speak with him become I felt being that I had been a great customer that he would understand the misunderstanding because I had the money to pay the Insurance just didn't realize it was due that soon. She wouldn't let me speak to him and just told me all the fees it would cost to get my car back. I really had never had a issue with them up until this point. I can't say for sure but what it looked like to me is I had paid on it for so long they thought they would make extra money from me by doing this. Just be careful when considering this place. It really disappointede because up until that day I really thought they were honest and out to help people. It sucked because I'm a widowed single mother that saved up a down payment for months and made sure everything was good just trying to get us a car paid for.
Horrible place to buy a car car are lubed up for the sell they remove the battery so u cant see if the check engine light is really on in they make promise... they dont keep get everything in writting
I was on the side of the road a guy pulled over and ask me did i need some help and it was Mr. Michael he told me who he was and they he could help me... and and he did just what he said and thank u Mr. Michael u save my life that day
My name is cadarius and I was having car trouble and Mr. Michael helped me get my car fix at a low cheap right thank u for your kindness and not trying... to take advantage of somebody
Great people great service. They will do what they need to do to get the job done. Would recommend to my friends and family. Thanks for all the hard... work
Great service. Staff was kind, professional and efficient. I would recommend to friend or family. Staff made me feel comfortable,and lived up to their... promises.