Reviews
Bought a crazy good deal from their whole lot.
Bought a crazy good deal from their whole lot. I don't know how they get such great deals. I'll keep going back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience purchasing my Volvo from Driven!
I had a great experience purchasing my Volvo from Driven! The entire process was easy and straightforward and they gave me a great price for my trade-in. Everyone was so friendly and made the buying experience stress-free. I’m very happy with my Volvo and would definitely recommend Driven to anyone looking for a new vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
These guys are the best!
These guys are the best! Best price in town, no dealer fees, does it get any better?
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
i tried to buy a truck from them and they told me that
i tried to buy a truck from them and they told me that they could not sell it to me because i was not from the surrounding states. Even though i told them i would get my own shipping coming to get the truck. All they would tell me is that the truck is not inspected so we can not sell it.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dishonest and Unsafe Sales – Be Warned I purchased a
Dishonest and Unsafe Sales – Be Warned I purchased a 2014 Dodge Durango from Driven Boise, advertised as “ready for any road.” Just 15 minutes after leaving the lot, it started ticking and overheated due to no coolant in the system. When I brought this to their attention, they refused to take responsibility, hiding behind “as-is” and “xxxxxx lot” excuses. While I’m actively seeking full repairs or a reversal of the sale, they went ahead and lowered the price on my trade-in and kept it listed for resale, showing clear bad faith. I would strongly caution anyone considering doing business with them. Get a professional inspection first and don’t trust their sales claims without proof. I am pursuing legal action to hold them accountable.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear you’re unhappy with your experience, and we understand how frustrating unexpected vehicle issues can be. That said, we feel it’s important to clarify a few points for the sake of transparency to other potential customers reading this. You originally visited Driven to view one of our fully inspected, retail-ready Durangos. Instead, you opted to purchase a different, lower-priced vehicle from our wholesale “Monkey Lot”—a separate section clearly designated for vehicles sold as-is, with no warranty or mechanical guarantees. These vehicles are priced accordingly and marketed as value options for customers willing to assume the risk in exchange for a lower price. Per our Monkey Lot disclosure (which you signed), we check these vehicles only to ensure they have oil, coolant, and can start and drive off the lot. We do not perform full inspections, and we advise every customer to have a third-party inspection done if they are unsure. We also welcome test drives and encourage buyers to ask questions prior to purchase. While we empathize with your situation, we respectfully disagree with the claims made in your review and feel it misrepresents the nature of the sale. We take honesty seriously across all of our inventory—whether it's a fully reconditioned retail unit or a wholesale-priced vehicle on the Monkey Lot. The phrase “ready for any road” appeared in a salesman's old personal Facebook ad and was not part of any official vehicle listing. That salesman was no longer employed at the time of your purchase, and you did not reference or even see that phrasing until well after the sale was completed. We do a basic check for the presence of oil and coolant before Monkey Lot vehicles are made available, but these are not pressure-tested or thoroughly inspected. This is disclosed up front. Vehicles on the Monkey Lot can and do have mechanical issues—which is precisely why they are priced well below retail and sold under an “as-is” agreement. While you may be frustrated with the outcome, your review misrepresents both the facts of the sale and the role of our business. We’re always willing to have a respectful conversation, but we also stand behind the transparency of our sales process and documentation. —The Driven Team
Test drove a truck.
Test drove a truck.. filled out loan application and after waiting a short time they said they would call me and they never did. Very disappointing. Would not recommend going here.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Scam dealership
Do not buy from here! This dealership sold me a car with multiple mechanical issues and does nothing to make it right. If you buy from here, be sure to spend the extra money for their extended warranty because you will need it! For me, this place is a scam dealership!!!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best people, best experience
These are some of the most amazing humans to work with. Not only did they help get us a van that fit what we needed perfectly but they also treated our 3 year old so kindly, and never once got upset about a tired little human running around their shop! They also helped after the sell with some issues that came up and never hesitated to help and be kind. If you need a vehicle this is the place to go!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
EXCELLANT SALES TEAM
They are extremely nice, not pushy and do everything they can to get you a great deal with the best interest rate possible! We are very happy with buying purchases!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Helpful, knowledgeable, fast process.
Justin was great with communication he made the process enjoyable. Shane was awesome with the finance aspect, all together a great car buying experience.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase