Reviews
Out of State Customer Experience
Out of state customer. Very friendly and helpful staff. They were helpful be I arrived and while on site. A couple minor issues that they did resolve.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
CX-5 for my daughter
Professional, courteous, and efficient. My only complaint is under the current administration the finance cost is astronomic. Significantly increased the cost of this transaction. Not Classic’s fault but Biden’s.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Loving My New CX30 From Classic Mazda
Just leased a new cx30 from Classic Mazda. Jon Black did a terrific taking me through the process. I have been emailing Jon with questions over the last six months and he has always gotten back to me with helpful information. I have leased a number of vehicles from Jon and it has always been a good experience. Hey, what can I say. Jon is my go to guy. Thanks to him and the entire team at Classic Mazda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Go Classic Mazda !!
Purchased a Certified Pre Owned Mazda from Classic Mazda.It was a pleasure working with Jon as he walked me through the entire process and made it easy.What really impressed me was that he took the time to explain how the "gadgets" worked.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Anne. We appreciate customers like you!
satisfied customer
I purchased a pre-owned Lexus from Tyler the salesman there and he was great. he took the time to explain everything to me about the car. The Sales Manager was so helpful and friendly that I felt like I would be well taken care of. lastly the Finance Manager took the time to discuss every aspect of the loan to me and even went over early payoff options. I have already referred them to some friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
I have had the opportunity to buy several cars in my lifetime, but the experience was never better than at Classic Mazda in Mentor. Best test drive I ever had with Phil Albert. I believe I was treated well by the entire staff. Highly recommend Phil and Classic Mazda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zoom Zoom!
I had a fantastic car-buying experience with Phil A. at Classic Mazda! I prefer the opposite of a stereotypical car salesman and Phil was just that! We were making jokes the whole time and he entertained my quirky personality and questions about the car throughout the whole experience, which was comforting to know that he was really listening and trying to understand what I needed out of my new car, instead of just rattling off information and trying to make a sale. He was considerate and knowledgeable. Great place to buy my (4th) car! I felt taken care of and welcomed.Thank you Phil! Zoom Zoom!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had a great experience purchasing my new Mazda
We had a great experience purchasing my new Mazda, thanks to the very friendly and helpful Bryan Walker. Even when I changed my mind, and upgraded at the last minute, throwing everything out of balance, he juggled it like a pro! He was very patient and knowledgeable, spending plenty of time with me helping to sync my phone to the new vehicle, and making sure I understood all the new technology, my previous vehicle was without. It’s a secure feeling to know I can call him in the future with any further questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We worked with Jon, Jesus, and Brandon on a deal that
We worked with Jon, Jesus, and Brandon on a deal that worked well for both sides. No long wait and the transaction went very smoothly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT DEALERSHIP
The entire staff was outstanding. They made the buying experience very easy. I bought two cars from Classic Mazda on 5\30| 2023. I highly recommend the Classic Mazda dealership.Thanks Mike Manning!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
