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Hyundai of Pharr

(1,086 reviews)
Visit Hyundai of Pharr
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 5 awards
2022 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 412-4430 (877) 412-4430
Used (877) 864-9638 (877) 864-9638
Service (866) 977-6176 (866) 977-6176

Reviews

(1,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Pharr from DealerRater.

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Great customer service and willing to help you out as...

Great customer service and willing to help you out as much as they can. I really recommend the sales guy that helped me Adolfo G

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Hyundai of Pharr. We will be sure to thank Adolfo for providing you with excellent service. We look forward to working with you again.

Sales team and Finance staff are friendly and very...

Sales team and Finance staff are friendly and very knowledgeable. They made buying a car a great experience! I would highly recommend Hyundai of Pharr!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Norma, thank you for taking the time to mention Ivan and Alex! We hope you continue to enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Hyundai of Pharr.

We loved our experience with Dorothy and the rest of the...

We loved our experience with Dorothy and the rest of the sales team!! Super friendly and helpful!! We would return for our next car!! Great work everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback, Dan and Catherine! We are so pleased to see that Dorothy and the Hyundai of Pharr team exceeded your expectations. Congratulations on your purchase; we look forward to working with you again in the future.

Service was terrible had a 1030 appt 2hrs later my

Terrible service was told work would take 2 to 3 hrs 2 hrs later car still in parking lot. My appt was at 1030. After being it to the attention of maintenance personnel vehicle was attended to. Sseems they forgot about it very dissatisfied.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Pablo, Thank you for sharing your feedback. Providing excellent customer service is our main goal, and I would appreciate the opportunity to discuss this further with you. Please email me at RSarinana@penskeautomotive.com. Thank you! -Rigo Sarinana, General Manager, Hyundai of Pharr, RSarinana@penskeautomotive.com.

I had the most incredible experience.. I am a first buyer...

I had the most incredible experience.. I am a first buyer and learned great things from Grace and rest of the Team. They explained to me the why's for every question I had.Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review, Norma! We are so pleased to see that Grace and the Hyundai of Pharr team made your first buying experience such an exceptional one! Congratulations on your first purchase; we look forward to working with you again in the future.

Super amables y buenos explicándo todo del vehículo,...

Super amables y buenos explicándo todo del vehículo, super recomendados!! Estoy súper contenta con mi compra, que ya hasta los referi con amigos y familiares.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Hyundai of Pharr. We are happy to know that you enjoyed our services. We look forward to working with you again.

Very professional No hidden agendas or hidden pricesGot...

Very professional No hidden agendas or hidden prices Got a loaner while my car was being delivered to the store Excellent car with everything as offered

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for sharing your experience with us! We're glad to hear your experience was positive. Have a great day!

Impecable customer service from Ivan Camarillo. He went...

Impecable customer service from Ivan Camarillo. He went above and beyond to provide the best buying experience. Best service I’ve from any dealership. Definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and rating! We are happy to know that you had the best car-buying experience with us and with the help of Ivan. We appreciate you recommending us at Hyundai of Pharr!

The service was excellent, the delivery was timely and...

The service was excellent, the delivery was timely and without any hitches, there was honesty involved with professionalism in all aspects of the deal and I am very satisfied! Only one concern: The car was shown to have automatic lights, but does not. Otherwise, it is a very good deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We are happy to know that overall you had a good experience with our Sales Department and with the help of our team. We will make sure to share your feedback with management, and if you need anything else at Hyundai of Pharr please let us know.

Excellent service. Dorothy explained everything...

Excellent service. Dorothy explained everything thoroughly and the team made the buying process easy and fast. Very happy with the vehicle I purchased. Would definitely recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for sharing your great feedback for Dorothy! We're glad to know your purchasing experience was fast and easy. Congratulations on your new vehicle! We hope you love it.