Reviews
Edgar was fair and honest with us. He was a pleasure to...
Edgar was fair and honest with us. He was a pleasure to work with and we would definitely purchase from him again. They made buying a car a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad to hear that Edgar made your sales experience a positive one! Thank you for stopping at Hyundai of Pharr!
Been going there for years and they're always ready with...
Been going there for years and they're always ready with you in mind! Recently I got some repairs done that lasted a few weeks so went back and they fixed their mistake without question.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are happy to learn that our team has earned your recommendation! If Hyundai of Pharr can do anything else for you, don't hesitate to let us know.
Very professional, polite, and helpful. Explained...
Very professional, polite, and helpful. Explained everything thoroughly set up my time and paired my phone. I would absolutely recommend the dealership and the manager.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing this! Thank you for the kind review. We look forward to your next visit here at Hyundai of Pharr.
Excellent staff, professional and friendly! Very patient...
Excellent staff, professional and friendly! Very patient and willing to work with me. Grace was awesome and showed me everything I wanted. Wasn’t pushy but persistent. Everyone was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your great feedback for Grace and the team at Hyundai of Pharr! Congratulations on your vehicle and have a great day!
Very kind and informative. Expertise was evident and...
Very kind and informative. Expertise was evident and clear to understand. Friendly service and able to understand our needs to get what we wanted and be satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are super happy with our purchase and the staff is...
We are super happy with our purchase and the staff is excellent! They have been very helpful and answered all the questions we have. Awesome customer service!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking a moment of your day to share your happiness and satisfaction with your experience. We're thrilled to know what an awesome experience you had. See you again next time at Round Rock Honda! Happy driving!
Excellence on customer services! Staff was very friendly...
Excellence on customer services! Staff was very friendly and helpful. I would recommend to my friends and family. Our salesman Adolfo Guerrero was awesome! 2nd time we go with him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to know that you were provided with excellent customer service, especially from Adolfo. We value your business at Hyundai of Pharr!
Great place to make great deals in vehicles, workers...
Great place to make great deals in vehicles, workers could use a little more sympathy. Service needs work always moving radios and a/c not to mention my 1/4 of a tank is always missing after every service.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Thank you for your feedback. Given the opportunity, I would like to speak with you about your service experience. Please email me at RSarinana@penskeautomotive.com. Thank you, Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com
Great service and friendly staff. Definitely surpasses...
Great service and friendly staff. Definitely surpasses expectations. Experiences so far have been pleasant as service advisors are attentive to one's needs. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share what a positive experience you had with our team here at Hyundai of Pharr. Congratulations on your Hyundai Santa Fe Sport and we hope you have a wonderful day!
My salesman, Edgar, did such an amazing job showing me...
My salesman, Edgar, did such an amazing job showing me the vehicle I wanted. He went into specific detail about the different models, the engine, warranties, etc. I was so surprised to find out he was “the new guy”! The dealership itself is very clean; the restroom felt sanitized, the desks were organized, the furniture was well maintained. The salesmen are all respectful and friendly; I joined them in the parking lot for a casual conversation and their humor was family-like and welcoming. The finance rep had an incredible amount of patience with my questions and walked me through every step of the car buying process. I was able to leave with all of my questions answered. This dealership is honestly a great one and I will gladly recommend it to anyone looking for a trustful business. I am so proud to be a part of the Hyundai family!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We are happy to know that you had a good sales experience with us and with the help of our team who provided great customer service, especially Edgar. We appreciate your business and kind words and we look forward to any future visits!
