Reviews
Excellent Service!
Excellent service, I felt at ease throughout the buying process. After visiting several car dealerships in RGV and San Antonio, I can definitely say that Hyundai of Pharr has the best customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
An Amazing experience that changed our life
The salesmen we worked with was amazing. He was not aggressive at all. He was willing to answer all questions before he even suggested about typical salesmen talk. He took care of what we needed and he was very honest ! That's what we loved the most. Thank you Ivan Camarillo for helping us get the car of our dreams!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WHAT DOES THIS MEAN....
Our sales person was very helpful. The closing took too long and we weren't offered anything except for water and coffee. I was there from 4:00 to 10:00pm (total of 6 hours.) Keep in mind that I came to your dealership straight from work. It wasn't because of our sales person but because we had to wait for the financing/closing. This is the 3rd car I purchase and the closing has never taken this long. And other dealerships have offered more than just coffee and water.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Disapointed
Feel like after sale service is bad and they do not care about the customer and I am still waiting to hear from them. I waited to leave review to give them chance to make it right. A new vehicle should not be damaged.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Excellence Service!!
Every department at the dealership was on point! Everyone was on the same page and gave excellence customer service! I've never been at ease shopping anywhere else. I see a long relationship developing with my Hyundai Dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
I would like to thank everyone at Frank Smith for their assistance with my new purchase. Both my husband and I are very grateful to Mr. Fuentes for being patient with us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tucson
Toni was ready to help me when I got there. He listened to what I needed. Alex gave me a really good deal, a low ape, and discussed several options.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A great experience
It was the best car buying experience ever. Very knowledge staff. Car salesman made me feel very comfortable with my purchase. Lots of smiles all around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Review
Joe Fuentes was a very helpful, friendly and informative sales person. Went in for the vehicle I wanted and left with the vehicle. I would recommend this dealership to friends. Since I am already a returning customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great service!
Great customer service! Omar is an awesome salesman and he answered all my questions. I would recommend my family & friends to visit Hyundai of Pharr. I'm very Happy with my new Santa Fe. :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
