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Audi Cape Fear

(350 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed

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Reviews

(350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thomas was my advisor , he is very knowledgeable and an

Thomas was my advisor , he is very knowledgeable and an Audi enthusiast and knows his business . Nico was my technician / mechanic . Nico is also is an enthusiast and an excellent technician who is very proud of his work . Cape fear Audi is a great Audi dealership with enthusiastic friendly employees .

Thomas was my advisor , he is very knowledgeable and an

Thomas was my advisor , he is very knowledgeable and an Audi enthusiast and knows his business . Nico was my technician / mechanic . Nico is also is an enthusiast and an excellent technician who is very proud of his work . Cape fear Audi is a great Audi dealership with enthusiastic friendly employees .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellence service, Thomas are a top notch guy.

Excellence service, Thomas are a top notch guy. Great personality I always ask for him when I go to the Audi service dept. He keeps me informed about the service what's going on the my car. I just love the whole service department at the AUDI they make you feel like family✨🌟🌟🌟🌟🌟

Excellence service, Thomas are a top notch guy.

Excellence service, Thomas are a top notch guy. Great personality I always ask for him when I go to the Audi service dept. He keeps me informed about the service what's going on the my car. I just love the whole service department at the AUDI they make you feel like family✨🌟🌟🌟🌟🌟

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The service advisor, Pat, at Cape Fear Audi In Wilmington

The service advisor, Pat, at Cape Fear Audi In Wilmington continues to be fantastic! Pat is always courteous and professional with great people skills and I can’t thank him and the people at the dealership enough. Great job!!!

The service advisor, Pat, at Cape Fear Audi In Wilmington

The service advisor, Pat, at Cape Fear Audi In Wilmington continues to be fantastic! Pat is always courteous and professional with great people skills and I can’t thank him and the people at the dealership enough. Great job!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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John was excellent.

John was excellent. my air conditioner needed replaced. He took very good care of me and my car. He even gave me free delivery due to my unique situation I had going on in my personal life.

John was excellent.

John was excellent. my air conditioner needed replaced. He took very good care of me and my car. He even gave me free delivery due to my unique situation I had going on in my personal life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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John my service manager was terrific!

John my service manager was terrific! And so was John my tech. I had a complicated issue and they did a great job.

John my service manager was terrific!

John my service manager was terrific! And so was John my tech. I had a complicated issue and they did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This was a bit challenging case since I couldn’t book

This was a bit challenging case since I couldn’t book service in advance. Only a rough day level estimate was available but Audi got the vehicle squeezed in and service made on one trip😁 Good job

This was a bit challenging case since I couldn’t book

This was a bit challenging case since I couldn’t book service in advance. Only a rough day level estimate was available but Audi got the vehicle squeezed in and service made on one trip😁 Good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had a complex issue with my 2020 Audi A3 that could’ve

I had a complex issue with my 2020 Audi A3 that could’ve resulted in a major repair bill. From the moment I contacted the service department, my Service Manager John and the management staff were phenomenal, professional, understanding, and truly committed to finding a solution. They went out of their way to advocate on my behalf. Thanks to their diligence, my out-of-pocket cost was significantly reduced. What could’ve been a stressful experience became a reminder of why Audi service stands apart. I’m so grateful for their honesty, communication, and integrity throughout the process. I’ll absolutely be a returning customer. This Audi Cape Fear team has earned my trust, and my business. Thank you again!

I had a complex issue with my 2020 Audi A3 that could’ve

I had a complex issue with my 2020 Audi A3 that could’ve resulted in a major repair bill. From the moment I contacted the service department, my Service Manager John and the management staff were phenomenal, professional, understanding, and truly committed to finding a solution. They went out of their way to advocate on my behalf. Thanks to their diligence, my out-of-pocket cost was significantly reduced. What could’ve been a stressful experience became a reminder of why Audi service stands apart. I’m so grateful for their honesty, communication, and integrity throughout the process. I’ll absolutely be a returning customer. This Audi Cape Fear team has earned my trust, and my business. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thomas and Brandon were knowledgeable and efficient.

Thomas and Brandon were knowledgeable and efficient. My experiences with Audi Cape Fear over the past five years have always been positive.

Thomas and Brandon were knowledgeable and efficient.

Thomas and Brandon were knowledgeable and efficient. My experiences with Audi Cape Fear over the past five years have always been positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Audi K fear has the best service Associates and is a

Audi K fear has the best service Associates and is a wonderful dealership to do business with. Everyone is always so pleasant, helpful and accommodating.

Audi K fear has the best service Associates and is a

Audi K fear has the best service Associates and is a wonderful dealership to do business with. Everyone is always so pleasant, helpful and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Audi of Wilmington is the best sales team that I have

Audi of Wilmington is the best sales team that I have ever experienced as customer service. Want to express and give Anthony, Wylie, and Chris a special thank you for treating us like family. Was no sales pressure, no haggling, just pure heart felt concerns for us getting satisfied

Audi of Wilmington is the best sales team that I have

Audi of Wilmington is the best sales team that I have ever experienced as customer service. Want to express and give Anthony, Wylie, and Chris a special thank you for treating us like family. Was no sales pressure, no haggling, just pure heart felt concerns for us getting satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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