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Audi Lynbrook

(237 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:15am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award

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See all 6 vehicles from this dealership.

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Reviews

(237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Lynbrook from DealerRater.

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Henry Paulino was professional and knowledgeable and made

Henry Paulino was professional and knowledgeable and made the process very easy and enjoyable experience

Henry Paulino was professional and knowledgeable and made

Henry Paulino was professional and knowledgeable and made the process very easy and enjoyable experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Simple clean process.

Simple clean process. Great deal on trade and certified Audi. Jen was very friendly and helpful. A+

Simple clean process.

Simple clean process. Great deal on trade and certified Audi. Jen was very friendly and helpful. A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your Audi! We appreciate you writing this A+ review for Jen. Don't be afraid to reach out if you have any questions or concerns. Take care!

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Jewel Duren provided Absolutely outstanding service from

Jewel Duren provided Absolutely outstanding service from start to finish! She went above and beyond to make sure everything was perfect. Very professional, knowledgeable, and incredibly friendly. She kept me updated throughout the process, and my car was returned in flawless condition—clean, serviced, and running like new. I couldn’t ask for a smoother or more trustworthy experience. Five stars all the way! Thank you Audi of Lynbrook for having such a wonderful team player on your service roster. Until we meet again. Happy Holidays & New year!!

Jewel Duren provided Absolutely outstanding service from

Jewel Duren provided Absolutely outstanding service from start to finish! She went above and beyond to make sure everything was perfect. Very professional, knowledgeable, and incredibly friendly. She kept me updated throughout the process, and my car was returned in flawless condition—clean, serviced, and running like new. I couldn’t ask for a smoother or more trustworthy experience. Five stars all the way! Thank you Audi of Lynbrook for having such a wonderful team player on your service roster. Until we meet again. Happy Holidays & New year!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mario, thank you for your excellent review! We are happy to hear that Jewel took exceptional care of you and kept you well informed throughout the process. We strive for 100% customer satisfaction. Wishing you the safest of travels until we meet again!

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We had a great experience buying our Audi Q5 from this

We had a great experience buying our Audi Q5 from this dealership, the staff was great. We worked with Henry Paulino he was great! Strongly recommend working with him and this dealership.

We had a great experience buying our Audi Q5 from this

We had a great experience buying our Audi Q5 from this dealership, the staff was great. We worked with Henry Paulino he was great! Strongly recommend working with him and this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeremy, thank you for leaving Henry this positive review and recommendation! We strive for 100% customer satisfaction, and we are thrilled that Henry provided you with a top-notch experience. On behalf of the entire team- we warmly congratulate you on your new Audi Q5!

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Jason Chance from Audi Lynbrook recently assisted me in

Jason Chance from Audi Lynbrook recently assisted me in the purchase of my new vehicle and I couldn’t be happier! Highly recommend Jason if you are in the market for a new ride!

Jason Chance from Audi Lynbrook recently assisted me in

Jason Chance from Audi Lynbrook recently assisted me in the purchase of my new vehicle and I couldn’t be happier! Highly recommend Jason if you are in the market for a new ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we appreciate your positive review! We are so glad that Jason could be of valuable assistance to you. Your satisfaction means so much to us and Jason will be honored to have earned your kind recommendation. Congratulations on your new ride!

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Audi Lynbrooks service is top notch.

Audi Lynbrooks service is top notch. They are professional and efficient. I was greeted as soon as I pulled in. I was directed to the service counter. Jewel Duren was friendly , professional and transparent. When I asked a question , I was provided with a thorough ananswer. My vehicle was done in a timely manner and Jewel even came looking for me when I wasn't in the waiting area. Thank you Audi Lynbrook!!

Audi Lynbrooks service is top notch.

Audi Lynbrooks service is top notch. They are professional and efficient. I was greeted as soon as I pulled in. I was directed to the service counter. Jewel Duren was friendly , professional and transparent. When I asked a question , I was provided with a thorough ananswer. My vehicle was done in a timely manner and Jewel even came looking for me when I wasn't in the waiting area. Thank you Audi Lynbrook!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Christine, thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Jewel provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

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Dax Herman was so helpful, kind, great sense of humor and

Dax Herman was so helpful, kind, great sense of humor and professional in selling me my new Audi A7 and my daughter’s new Q5. . Seamless was the experience I felt . I would highly recommend Dax. Thanks again !!!

Dax Herman was so helpful, kind, great sense of humor and

Dax Herman was so helpful, kind, great sense of humor and professional in selling me my new Audi A7 and my daughter’s new Q5. . Seamless was the experience I felt . I would highly recommend Dax. Thanks again !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Loretta, Thank you for leaving Dax this wonderful review and recommendation! We are honored to have had the opportunity to work with you, and we are delighted that Dax took great care of you and ensured your experience with us was as seamless as possible. We warmly congratulate you on your new Audi A7 and your daughter on her new Audi Q5! Safe travels.

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It is with gratitude that I write this review regarding

It is with gratitude that I write this review regarding the service of my Q5 2019 car. I appreciate the empathy given to me by my service provider, Celeste Moran. She kept me up to date on the diagnosis of my car and followed up on facilitating a loaner vehicle. Although I was upset about the problem and cost of the repair, Celeste remained a good listener and understood my concerns. JoAnne

It is with gratitude that I write this review regarding

It is with gratitude that I write this review regarding the service of my Q5 2019 car. I appreciate the empathy given to me by my service provider, Celeste Moran. She kept me up to date on the diagnosis of my car and followed up on facilitating a loaner vehicle. Although I was upset about the problem and cost of the repair, Celeste remained a good listener and understood my concerns. JoAnne

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

JoAnne, We appreciate you taking the time to leave us this positive review. We are glad that Celeste provided you with top-notch service and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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Wilson Sanchez, thought of me and followed in a non pushy

Wilson Sanchez, thought of me and followed in a non pushy way, and considered my needs and wants when making suggestions.

Wilson Sanchez, thought of me and followed in a non pushy

Wilson Sanchez, thought of me and followed in a non pushy way, and considered my needs and wants when making suggestions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris, we appreciate your positive review! We are glad that Wilson provided you with thorough and efficient service. Our guest's satisfaction is our utmost priority. Please do not hesitate to let us know if there is ever anything more that we may help you with.

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Nothing but a good experience for the past few years

Nothing but a good experience for the past few years since owning my Audi. Great service

Nothing but a good experience for the past few years

Nothing but a good experience for the past few years since owning my Audi. Great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction!

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See all 237 reviews