Audi Lynbrook

I had a terrible experience with this Audi dealership. They told me the car would receive a full annual inspection (40,000‑mile inspection) before they selling to me and that it would take a few days — but after buying it, I found out they never did it. They only changed the oil and two tires, didn’t even check the coolant, and then acted like they never promised anything. On top of that, the car had a CV axle issue right away, and now I’m stuck trying to get them to fix it under warranty even though I bought the car two days ago. This is how they sold me their car after their inspection. Pile of leaves under the hood, water cooler low level, and they didn’t even scan the engine to clear the old codes. I do not recommend this dealership. Make sure everything is in writing, because based on my experience, their word means nothing.

I had a terrible experience with this Audi dealership. They told me the car would receive a full annual inspection (40,000‑mile inspection) before they selling to me and that it would take a few days — but after buying it, I found out they never did it. They only changed the oil and two tires, didn’t even check the coolant, and then acted like they never promised anything. On top of that, the car had a CV axle issue right away, and now I’m stuck trying to get them to fix it under warranty even though I bought the car two days ago. This is how they sold me their car after their inspection. Pile of leaves under the hood, water cooler at a low level, and they didn’t even scan the engine to clear the old codes. I do not recommend this dealership. Make sure everything is in writing, because based on my experience, their word means nothing.

I had an amazing experience leasing my 2025 Audi SQ5 premium plus here! The salesperson Jeffrey Fabre was professional, transparent, and incredibly helpful throughout the entire process. The deal was smooth and stress-free with zero sales pressure. Highly recommend this dealership! Thank you 😊.

Leasing a car can be stressful, but Ray Reid my salesman, and the manager, Krystal, remained professional and helpful throughout the process. I had many questions, and they took the time to address them. I appreciate the effort to make the delivery smooth, and look forward to enjoying my new vehicle. Everyone in the dealership is very kind, and it’s a nice environment to purchase or lease your car.

This is one of the worse dealership and service department. Took my wife’s 2023 Q5 Sportback in for an inspection, oil change and audio system service. Spent 5 hours there for them to present a bill to repair the subwoofer on a vehicle that’s still under warranty. Asked to speak to the GM, who never came to see my issue. This was my wife’s 4th and probably last Audi. I would rate the sales representative, service manager and GM at the bottom of the star list, the worst!!!

Eric Leiva is Always very personable, friendly and knowledgeable. Great job as always He calls to explain and recommendations as well as the cost. I’m pretty sure he was working past the end of his scheduled shift.

Coldit was awesome, extremely knowledgeable about cars, insurances etc.. Aside from that he was so wholesome and easy to talk to which makes you feel as though you are with family

Professional service and excellent attention to detail. Ms Noami Martinez is the absolute best. Very satisfied.

Wilson Sanchez was the salesman who took EXCELLENT. care to make sure we were. Comfortable , happy, and confident in serving us. He was extremely helpful, and knowledgeable about our experience. And he spent all the time needed to explain all the equipment, and how everything worked. There is no doubt that we would recommend him to our friends that were interested in buying or leasing a car.

Krystal and Eric were very professional. I am happy with my car service at Audi Lynbrook. I will recommend it to my family and friends.