Englewood Ford

Recall was handled quickly and efficiently on time they had indicated Service was great (15 words)

My vehicle had 4000 miles on it and it was the second time it needed repair for a faulty throttle body. I had to leave the truck because it was undrivable. I didn't get the truck back for six days.

Great Service, extremely Professional and courteous. I always use ENGLEWOOD Ford for my trucks services

Outstanding dealership, knowledgeable and extremely helpful staff Inventory was plentiful so you could get what you wanted that day

Great customer service, and the work was completed to my satisfaction! Amy applied my coupon and I was done in a timely fashion.. Which is MOST important to me since I book the 7:30am appointment.. 👍🏻

Needing some extensive work done to my vehicle, Heidi was wonderful in explaining everything to me and getting the work through and completed quicker than I thought would be able.

Hector was wonderful Smooth paperwork My only issue was the car I purchased could have been cleaned better before I took ownership. Pauline

Great service and work completed in a timely manner. Your rep Amy is great. Thanks

Lack of organization - car was there for a week. No effort to organize repairs/service to complete work as quickly as possible. Diagnosis, insurance information, ordering appropriate parts took DAYS. Service desk person would not return calls, seldom answered the phone, perhaps twice. Avoided answering questions, always said she was busy and couldn't be at desk all the time to answer a phone. She had Three other projects and was doing her best. Overwhelmed. Did not give the impression she had time for me, and was not pleasant. I had a loner so was not inconvenienced other than going back and forth to dealership and driving vehicles I was unfamiliar with - F 150 truck and a Ranger (they swapped them out after a few days. I will never forget this experience and will not use the maintenance department in the future. On the other hand the express lane service was excellent and well organized by Amy.

Good people. customer. centric and very good mechanics. All my Ford service done there. Since I moved here.