Englewood Ford

I had a great experience with Ford. The team was friendly, professional, and helpful throughout the process. Everything went smoothly, and I’m happy with the service I received. I would recommend them to others.

Needed a 10k service on my F250. Making the appointment was easy. Dropped it off and they started on it right away. Was finished in a timely manner.

My last service was not what I expected. I have owned a F150, also won a 2025 Ford Explorer Sport and a 2018 Ford Explorer. The 2018 explorer is used at our FL home and has low milage and in great shape. About a week ago, I noticed my AC was running cool but not cold. I contacted the service department and asked for an estimate to evaluate my AC unit before I committed to anything. I was given a price of $189.95 which I was happy with. I brought the car there on 10/20/20026 and waited for it. After it was complete, the bill was not $189.95 it was $352.10. So the actual cost for the evaluation was almost double the quoted price! Without asking me or informing me with the estimate, they added a RTDDYE LEAK DETECTOR Charge of $28.67 and added R-134A Refrigerant. The Leak Detector charge of $28.67 would have been OK if I was told upfront. Also, and most importantly, I should have been asked if I wanted the refrigerant refilled prior to doing this since they stated I had 3 leaks. I would not have authorized this as I would have waited for the repair so I was not wasting the $105.45. When asking for an estimate it should be an accurate estimate. I was then given my bill with an estimate of $3,006.00 to replace the evaporator and the service ports. Why fill the refrigerant before asking me first; especially with 3 leaks? My service advisor was very good, but I believe this is a process that needs to be changed. If the true costs were shared with me upfront, there would not have been any issues whatsoever. In the past, I have had nothing but good service from Englewood Ford.

Excellent service and ease in making appointments. Staff is courteous and friendly and very knowledgeable. .

I bought my 2024 Maverick new from Englewood Ford, and I am still happy with them. They even loaned me a new vehicle before mine arrived, in the midst of evacuating for Hurricane Milton. The service and parts departments have also been great.

the reason I gave them 4 insisted of 5 is I would like a the paper put on the floor and the covering around the steering wheel! I have a spot on my mat and my steering wheel feels a little greasy. I know they try their best but they DO work with oil and I don't like it EVEN thou it is a"Truck" it is MY truck. I don't have dirt or oil or even 1 dent or ding even thou it is a 2+ year old truck!

Richie Rich our salesperson was very helpful and easy to work with. He greeted us outside before we even entered the dealership. From start to finish he was a consummate professional and friendly.

Had an all around good experience dealing with everyone here, I’d use them for my next purchase

Brody Hill was a pleasure to deal with. He answered all my questions, and we were able to complete the transaction. The Sales manager and finance adviser were also very helpful when completing the transaction. In the end, I drove away in a New Bronco, Heritage Edition!

I would never buy from your dealership again. Horrible experience very disappointed sales guy horrible