Englewood Ford

Great service have bought several cars from them. Also have used thier service center again with great service

Always friendly atmosphere and they work hard to get you the best deal for everyone.

Richy will do his best to make you happy there, like the experience in Englewood Ford.

Professional, quick, and hard working to get repairs done right the first time! Shout out to Amy Updike who is always pleasant in Quicklane Service. She puts a Smile on my face cuz of her pleasant personality!

Mark was great 2nd vehicle I purchased from him this year, the manager and finace manager were very helpful. I would highly recommend Englewood Ford.

quality, friendly service as always. Quick Lane staff was efficient. Saved on the Ford points

The staff is very friendly and the quick lane process is extremely efficient. All good

Vehicle History Check: Mentioned to Brodie that Fords are typically work vehicles and asked if this truck had been used for commercial work. He clarified that it was not a work truck, but previously served as a rental vehicle in Texas. Pricing & Down Payment Confusion: After signing the paperwork, walked out to the truck with Brodie to inspect it and take additional photos. Clarified the final purchase price—asking whether it was $39k total or $34k, given the $5,000 cash down payment. Brodie responded that he thought $34k was the final balance. Down Payment Paperwork Omission: Had Brodie write "+$5k down" directly on the worksheet during negotiation, but discovered later that the $5,000 credit was not properly applied to the financing total. Financing & Credit Union Balance: Created an account with Florida Metropolitan Credit Union and confirmed the financed balance is currently showing as $39,900, reflecting that the down payment was omitted from the principal. Minor Damage Inquiry: Inquired about minor damages listed on the vehicle record. Brodie stated he wasn't sure of the specifics, suggesting it was likely just minor surface scratches or small dents. Service Call & Diagnosis: Called the dealership and spoke with a representative who transferred the call to the Service Department for an update on the no-start issue (which was present from the beginning, even with a new battery). Service reported that all diagnostic tests passed and promised two new tires, stating the truck would be ready for pickup within an hour. Failed Delivery Attempt: Decided to wait until the next day and took an Uber to the dealership to pick up the truck. Upon arrival, staff informed me that the truck failed to start again that morning. Root Cause & Dealership Resolution: Brodie explained that ants had infested the fuse box, causing electrical arcing. To resolve the issue, they are replacing both the 12V battery and the main fuse box under warranty. To compensate for the delay, they agreed to provide a full tank of gas and tint the windows.

Dealership was very accommodating. I was hoping to wait around but they offered me a complimentary ride home. Service was completed within a few hours without any issues.

We had a great experience purchasing our new 2026 Ford Explorer xx from Preston at Englewood Ford. Preston was professional, courteous, knowledgeable, and very easy to work with throughout the entire sales and buying process. He listened to what we wanted, answered our questions, and did everything we asked of him to make sure the purchase went as smoothly as possible. We never felt pressured, and we appreciated his professionalism and willingness to work with us from beginning to end. We’re very happy with our new Explorer xx and with the service Preston provided. If you’re looking for a new vehicle at Englewood Ford, I would definitely recommend asking for Preston. Thank you, Preston, for making our buying experience a positive one! — Brian & Maria Smith