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Prescott Valley Kia

(670 reviews)
Visit Prescott Valley Kia
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–2:00pm
Sunday 10:00am–5:00pm Closed
New (928) 277-4135 (928) 277-4135
Used (928) 277-4805 (928) 277-4805
Service (928) 227-3107 (928) 227-3107

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prescott Valley Kia from DealerRater.

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Excellent Service

Larry was friendly and advised us if everything needed and approximate time and cost. It was quicker and less expensive than anticipated. Thank you for taking care of our Soul!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dylan is always so helpful

It's always a pleasure to do business with Dylan. He keeps me informed of everything that's happening and explain things and discusses pros and cons with me. Also, one of the things that had been recommended initially turned out not having to be done which was a real trust builder. Also, a couple months ago my key fob died. I was close to the Kia dealership so I called them and they sent someone right down to pick me up and take me for a new battery. Talk about service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

Brad Pierson and the team at Prescott Valley Kia were very courteous, up front and professional in assisting me and my wife with the purchase of our new Kia Sorento.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2023 KIA Spirtage Hybrid

Buying a car in the USA usually is a near traumatic experience. But NOT in this case. Everyone at Prescott Valley KIA that we engaged with were very professional and courteous. Our Sales Consultant, Gerald Harrison demonstrated complete knowledge of the car and along with the Sales Manager Don Rickard and Finance Managers Jeff Bowen and Mauricio Alves put together a deal that met pretty much all our of our expectations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick, Efficient and Effective service on our Sorr

We were experiencing some dirveability issues with our Sorrento in how it was shifting and going into and out of park. The service team set up a very quick appointment and dove in to see if there were any service bulletins or warranty issues. They discovered a bulletin and applied the fix -- issues resolved so far! Thanks team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

A big thank you to my service advisor Gabe the technician who worked on my car and the detail department. You guys did great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful Experience

Excellent product and very helpful and knowledgeable sales person. I will be happy to recommend this dealership and especially Randall. I am meeting with service people next week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful Experience

Excellent product and very helpful and knowledgeable sales person. I will be happy to recommend this dealership and especially Randall. I am meeting with service people next week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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outstanding dealership

PV Kia ha the best customer experience I have ever had with a car dealership. From the purchase to the first oil change, it was a seamless, pleasant experience. The staff seemed genuinely interested in how well their service was for me. I will definitely continue business with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought a beautiful used car

Truly a professional dealer and will buy from p.v. Kia again, thanks guys for the quality of service and sales and just being great and dependable . Enjoy your day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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