A-1 Auto Wholesale

If you want to experience the attitude and dealings of a textbook, predatory used car salesman, this is your place. I was looking at a truck advertised at $17,881. However, they MANDATE an extra $2,000–$2,500 fee on top of the advertised price for "VIN Stamping and a LoJack anti-theft system." They they install these on every vehicle before listing for sale and claim that the VIN stamping is legally required. What they don't mention is that while California law requires them to OFFER it, California Vehicle Code § 24020 explicitly gives the buyer the right to DECLINE IT. I requested both the LoJack and VIN stamping be removed because I didn't want either. The manager flat-out refused to sell the truck without them. During our conversation, I got the manager to admit that the VIN stamping only costs them $259. Knowing that a LoJack activation typically runs about $500, they are charging nearly $1,900 in pure, unadulterated markup just to pad their pockets. They are using these "fees" to falsely lower their advertised price online, then forcing you to pay the real price at the desk. If you show up with cash and refuse to be ripped off, they will walk away from the deal. For anyone reading this, know your rights. This dealership is actively violating multiple California consumer protection laws: California Vehicle Code § 24020: Violates your legal right to decline catalytic converter VIN etching.The Car Buyer’s Bill of Rights (AB 68 / Civil Code §§ 2982 & 2982.2): Requires a separate, explicit written disclosure of add-on costs and prohibits adding products without express written consent. California SB 478 (The Anti-Junk Fee Law): Outlaws advertising one price and forcing mandatory hidden fees later. Cal. Civ. Code § 1750 (CLRA) & Cal. Bus. & Prof. Code § 17200: Prohibits deceptive misrepresentations and illegal "tying" arrangements. They deliberately avoid putting these items in text messages and emails because they don't want a paper trail of their illegal mandates. They solely prey upon people who don't do their research, the financially illiterate, or buyers who get too emotionally attached to a car to walk away. If this dealership has done this to you, do not just leave a bad review—report them officially to the California DMV Investigations Division, the CA Attorney General, and the FTC. Take your hard-earned money somewhere that isn't putting profits over people. Steer clear.

They are very kind and helped me a lot in buying my car, and I thank them very much.

Nice by text message. I felt a bit slow to respond. Was polite. No phone conversation

WAS INTERESTED IN PURCHASING A VECHILE FROM THEM AND THEY KEPT SAYING IT WAS UNAVALIABLE BECAUSE THE OWNERS WIFE WAS DRIVING THE VECHILE. THIS ISNT A GOODLOOK

Dee was great! We got a beautiful truck. It was making a noise so he quickly got the rear shocks replaced and made sure the bed was adjusted the same day, and gave us a discount. Very nice dealership, no baloney, very honest and very pleasant experience. We LOVE our truck!!!

Easy to work with and very friendly. Gustavo was able to beat my banks rate. Happy Customer

Why was it that when I looked at financing online for the vehicle it showed me a total different amount than what was quoted to me in person? The quote online included tax and additional fees, yet in person was told over 1500$ more for out the door and also was told by the horrible salesmen quote "I will not go down a penny for you." For a vehicle that's been on the lot for almost 3 months they are willing to loose out on a sale for 30k over a measly 1500$. Horrible customer service and I can see why this dealership has horrible ratings and why cars sit on the lot for so long. BE AWARE. Any price showing online add an additional 1500$ to it.

First off, the salesman who assisted us was great, but unfortunately, I can't remember his name--so this review isn't about him. It's about A-1 Auto and their business practices. They advertised a car on CarGurus, Carfax, and Craigslist for $19,991. However, when I arrived at the dealership, the price was $20,992. When I mentioned the lower price from CarGurus, the salesman seemed confused and claimed it was a mistake by CarGurus. Since A-1 Auto manages their own listings across multiple platforms, it's clearly their error, not CarGurus'. Posting the same price on all websites makes it hard to believe this wasn't an intentional bait-and-switch tactic. During negotiations for the out-the-door (OTD) price, they added over $1,000 for a GPS service they install on all their cars. I asked for it to be removed since I didn't need it, but they refused, saying they couldn't remove hardware they had already installed. At that point, I decided to end the car-buying process and walk away. The GPS service wasn't included in the advertised price and wasn't mentioned on any of the listing sites, including their own. For your information, these trackers are commonly installed by dealers who cater to buyers with bad credit so they can more easily repossess cars. The data from the GPS service is also sold to third parties, such as car insurers, who may use it to influence the rates you pay. These GPS device also need a constant power supply so they are constantly draining down your battery even when the car is off. In the future, I'll be sure to request an itemized OTD price before spending money on a pre-purchase inspection (PPI). I wouldn't have wasted $150 on the PPI had I known about these hidden charges.

Best car buying experience at A1 Auto Wholesale. We bought a 2017 RAV4 and I’m so happy with it. The salesman’s name was Gustavo and he was very helpful, not pushy, and answered all our question about the car. He used a Credit Union that was able to beat my banks rate. Highly recommended!!!!

They couldn't make car buying any easier. I stopped by and they let me check the car out and even go on a test drive by myself. They had a full inspection report from Toyota Dealer where they took the car to get serviced and inspected. After the test drive I was in and out in about 45 minutes, and that includes running credit, getting a loan, and signing paperwork.