Reviews
I appreciated the written and texted report because it let me know what was coming up on any changes on my vehicle
I appreciated the written and texted report because it let me know what was coming up on any changes on my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great place with some great people. sales/ parts and service always seem to be more than happy to help.
Great place with some great people. sales/ parts and service always seem to be more than happy to help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was not going to leave a review until I was asked for one. It is an understatement that I am not impressed with their performance or professionalism. I had been looking for at least 6 months for a particular Chevy Silverado 1500 RST truck with the accessories that I required. I was happy to find what I wanted and although the vehicle was in another State, I was willing to travel there to purchase it. We exchanged numerous phone calls, text messages, and e-mails inquiring about the condition of said vehicle. I asked if there were any issues and was told, No problems other than a small scratch/dent on the front fender which had been repaired, Very clean truck with no issues and no rust. I didn't see the two small dents until I got home. Everything seemed to be on the up and up, so I flew out there and went over all the paperwork. Looked at the Carfax report that showed 7 service records all were done at Victory. All scheduled maintenance. The report did not show transimmion work. So I went ahead with the purchase. Drove it home 400 Miles. Well, with less than 500 miles driven, the TRANSMISSION FAILED. The FIRST TRANSMISSION WAS ORIGINAL, the SECOND TRANSMISSION was installed with 18,639 miles on the odometer. I purchased the vehicle shortly after. That SECOND TRANSMISSION was replaced by Victory Motors and in no way was I informed about this TRANSMISSION FAILURE/REPLACEMENT, or I would have walked away from this sale. The only upside to the story is that after I was stranded on a major bridge spanning over Green Bay, I was towed to a reputable dealership there who informed me that the SECOND TRANSMISSION had been incorrectly installed. The THIRD TRANSMISSION was replaced by them, all under warranty. VICTORY MOTORS FAILED TO DISCLOSE TRANSMISSION FAILURE AND REPLACEMENT, EVEN THOUGH THEY REPLACED IT! This should be a major warning for anyone considering purchasing any vehicle from Victory Motors. I don’t know which is worse, the service department and their incompetency installing a transmission or the salesman who was either callow, ignorant, or just unethical. I have so much disdain when I think of Victory Motors and how their lack of common courtesy and ethics will affect the resale value of this vehicle. After all, it is now common knowledge that the truck is on the 3rd. TRANSMISSION.
I was not going to leave a review until I was asked for one. It is an understatement that I am not impressed with their performance or professionalism. I had been looking for at least 6 months for a particular Chevy Silverado 1500 RST truck with the accessories that I required. I was happy to find what I wanted and although the vehicle was in another State, I was willing to travel there to purchase it. We exchanged numerous phone calls, text messages, and e-mails inquiring about the condition of said vehicle. I asked if there were any issues and was told, No problems other than a small scratch/dent on the front fender which had been repaired, Very clean truck with no issues and no rust. I didn't see the two small dents until I got home. Everything seemed to be on the up and up, so I flew out there and went over all the paperwork. Looked at the Carfax report that showed 7 service records all were done at Victory. All scheduled maintenance. The report did not show transimmion work. So I went ahead with the purchase. Drove it home 400 Miles. Well, with less than 500 miles driven, the TRANSMISSION FAILED. The FIRST TRANSMISSION WAS ORIGINAL, the SECOND TRANSMISSION was installed with 18,639 miles on the odometer. I purchased the vehicle shortly after. That SECOND TRANSMISSION was replaced by Victory Motors and in no way was I informed about this TRANSMISSION FAILURE/REPLACEMENT, or I would have walked away from this sale. The only upside to the story is that after I was stranded on a major bridge spanning over Green Bay, I was towed to a reputable dealership there who informed me that the SECOND TRANSMISSION had been incorrectly installed. The THIRD TRANSMISSION was replaced by them, all under warranty. VICTORY MOTORS FAILED TO DISCLOSE TRANSMISSION FAILURE AND REPLACEMENT, EVEN THOUGH THEY REPLACED IT! This should be a major warning for anyone considering purchasing any vehicle from Victory Motors. I don’t know which is worse, the service department and their incompetency installing a transmission or the salesman who was either callow, ignorant, or just unethical. I have so much disdain when I think of Victory Motors and how their lack of common courtesy and ethics will affect the resale value of this vehicle. After all, it is now common knowledge that the truck is on the 3rd. TRANSMISSION.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I came in for an oil change and the service was top notch. They are always very nice.
I came in for an oil change and the service was top notch. They are always very nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the oil change on your Equinox went smoothly and that our service team was so welcoming. Your kind words about our team’s friendliness and care truly mean a lot to us. Chad Becker [email protected]
Everyone was very nice and helpful! Very clean in show room. All papers were done on a timely matter.
Everyone was very nice and helpful! Very clean in show room. All papers were done on a timely matter.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad you found our showroom welcoming and that your new Trailblazer’s purchase paperwork was handled smoothly. Hearing that our team was helpful throughout the process means a lot to us. Chad Becker [email protected]
I have never had any issues with victory Chevrolet. They have always treated me like family. I recommend victory Chevrolet to everyone I meet.
I have never had any issues with victory Chevrolet. They have always treated me like family. I recommend victory Chevrolet to everyone I meet.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you feel treated like family means a lot to our service team. We’re glad the service on your Chevrolet Silverado 1500 has been consistently reliable, and we appreciate you recommending us to everyone you meet. Chad Becker [email protected]
Got an oil change and my emissions issue fixed Got my oil changed and had to get my emissions check engine issue fixed.
Got an oil change and my emissions issue fixed Got my oil changed and had to get my emissions check engine issue fixed.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Chevrolet. Chad Becker [email protected]
My experience with Victory Chevrolet has always been top notch. I actually drive 40 minutes to Milan to service my vehicle that happens to be the fourth truck I've purchased or leased from Victory...that should say it all.
My experience with Victory Chevrolet has always been top notch. I actually drive 40 minutes to Milan to service my vehicle that happens to be the fourth truck I've purchased or leased from Victory...that should say it all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad your visits have remained top notch and that you choose to drive 40 minutes to Milan for service. Hearing that the service on your Chevrolet Silverado 1500 continues to meet your expectations means a great deal to our service department. Chad Becker [email protected]
Got the work done, to quality standard, with a quick turn around. Amy is always great to deal with.
Got the work done, to quality standard, with a quick turn around. Amy is always great to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that the service on your Chevrolet Traverse was both quick and thorough is rewarding for our team. Hearing that Amy is always great to deal with means a lot to our service department. Chad Becker [email protected]
Great experience. a.a.a.a.a.a.a.a.a.a.a.a.a.a.
Great experience. a.a.a.a.a.a.a.a.a.a.a.a.a.a.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating! We’re glad the service on your Chevrolet Traverse was smooth and positive. Chad Becker [email protected]