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Victory Chevrolet

(853 reviews)
Visit Victory Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (734) 508-4006 (734) 508-4006
Used (734) 508-4162 (734) 508-4162
Service (734) 508-4279 (734) 508-4279

Inventory

See all 157 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2023.
Need financing on a Chevrolet in the Ann Arbor region including Milan Dundee Saline or Ypsilanti? Our financial specialists at Victory Chevrolet are available to help you today. Even if you have bad credit bankruptcy or a first time buyer with no credit. With years of experience in securing long-term loans and leases you will get a financing package that suits your needs and will fit your budget. Our team of finance experts will expertly walk you through the entire process. Call us today!
Victory Chevrolet Welcomes GM Family First Members - Home of the Car Doc!

Service center

Phone number (734) 508-4279

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Chevrolet from DealerRater.

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I appreciated the written and texted report because it let me know what was coming up on any changes on my vehicle

I appreciated the written and texted report because it let me know what was coming up on any changes on my vehicle

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great place with some great people. sales/ parts and service always seem to be more than happy to help.

Great place with some great people. sales/ parts and service always seem to be more than happy to help.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I was not going to leave a review until I was asked for one. It is an understatement that I am not impressed with their performance or professionalism. I had been looking for at least 6 months for a particular Chevy Silverado 1500 RST truck with the accessories that I required. I was happy to find what I wanted and although the vehicle was in another State, I was willing to travel there to purchase it. We exchanged numerous phone calls, text messages, and e-mails inquiring about the condition of said vehicle. I asked if there were any issues and was told, No problems other than a small scratch/dent on the front fender which had been repaired, Very clean truck with no issues and no rust. I didn't see the two small dents until I got home. Everything seemed to be on the up and up, so I flew out there and went over all the paperwork. Looked at the Carfax report that showed 7 service records all were done at Victory. All scheduled maintenance. The report did not show transimmion work. So I went ahead with the purchase. Drove it home 400 Miles. Well, with less than 500 miles driven, the TRANSMISSION FAILED. The FIRST TRANSMISSION WAS ORIGINAL, the SECOND TRANSMISSION was installed with 18,639 miles on the odometer. I purchased the vehicle shortly after. That SECOND TRANSMISSION was replaced by Victory Motors and in no way was I informed about this TRANSMISSION FAILURE/REPLACEMENT, or I would have walked away from this sale. The only upside to the story is that after I was stranded on a major bridge spanning over Green Bay, I was towed to a reputable dealership there who informed me that the SECOND TRANSMISSION had been incorrectly installed. The THIRD TRANSMISSION was replaced by them, all under warranty. VICTORY MOTORS FAILED TO DISCLOSE TRANSMISSION FAILURE AND REPLACEMENT, EVEN THOUGH THEY REPLACED IT! This should be a major warning for anyone considering purchasing any vehicle from Victory Motors. I don’t know which is worse, the service department and their incompetency installing a transmission or the salesman who was either callow, ignorant, or just unethical. I have so much disdain when I think of Victory Motors and how their lack of common courtesy and ethics will affect the resale value of this vehicle. After all, it is now common knowledge that the truck is on the 3rd. TRANSMISSION.

I was not going to leave a review until I was asked for one. It is an understatement that I am not impressed with their performance or professionalism. I had been looking for at least 6 months for a particular Chevy Silverado 1500 RST truck with the accessories that I required. I was happy to find what I wanted and although the vehicle was in another State, I was willing to travel there to purchase it. We exchanged numerous phone calls, text messages, and e-mails inquiring about the condition of said vehicle. I asked if there were any issues and was told, No problems other than a small scratch/dent on the front fender which had been repaired, Very clean truck with no issues and no rust. I didn't see the two small dents until I got home. Everything seemed to be on the up and up, so I flew out there and went over all the paperwork. Looked at the Carfax report that showed 7 service records all were done at Victory. All scheduled maintenance. The report did not show transimmion work. So I went ahead with the purchase. Drove it home 400 Miles. Well, with less than 500 miles driven, the TRANSMISSION FAILED. The FIRST TRANSMISSION WAS ORIGINAL, the SECOND TRANSMISSION was installed with 18,639 miles on the odometer. I purchased the vehicle shortly after. That SECOND TRANSMISSION was replaced by Victory Motors and in no way was I informed about this TRANSMISSION FAILURE/REPLACEMENT, or I would have walked away from this sale. The only upside to the story is that after I was stranded on a major bridge spanning over Green Bay, I was towed to a reputable dealership there who informed me that the SECOND TRANSMISSION had been incorrectly installed. The THIRD TRANSMISSION was replaced by them, all under warranty. VICTORY MOTORS FAILED TO DISCLOSE TRANSMISSION FAILURE AND REPLACEMENT, EVEN THOUGH THEY REPLACED IT! This should be a major warning for anyone considering purchasing any vehicle from Victory Motors. I don’t know which is worse, the service department and their incompetency installing a transmission or the salesman who was either callow, ignorant, or just unethical. I have so much disdain when I think of Victory Motors and how their lack of common courtesy and ethics will affect the resale value of this vehicle. After all, it is now common knowledge that the truck is on the 3rd. TRANSMISSION.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I came in for an oil change and the service was top notch. They are always very nice.

I came in for an oil change and the service was top notch. They are always very nice.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad the oil change on your Equinox went smoothly and that our service team was so welcoming. Your kind words about our team’s friendliness and care truly mean a lot to us. Chad Becker [email protected]

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Everyone was very nice and helpful! Very clean in show room. All papers were done on a timely matter.

Everyone was very nice and helpful! Very clean in show room. All papers were done on a timely matter.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad you found our showroom welcoming and that your new Trailblazer’s purchase paperwork was handled smoothly. Hearing that our team was helpful throughout the process means a lot to us. Chad Becker [email protected]

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I have never had any issues with victory Chevrolet. They have always treated me like family. I recommend victory Chevrolet to everyone I meet.

I have never had any issues with victory Chevrolet. They have always treated me like family. I recommend victory Chevrolet to everyone I meet.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hearing that you feel treated like family means a lot to our service team. We’re glad the service on your Chevrolet Silverado 1500 has been consistently reliable, and we appreciate you recommending us to everyone you meet. Chad Becker [email protected]

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Got an oil change and my emissions issue fixed Got my oil changed and had to get my emissions check engine issue fixed.

Got an oil change and my emissions issue fixed Got my oil changed and had to get my emissions check engine issue fixed.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Chevrolet. Chad Becker [email protected]

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My experience with Victory Chevrolet has always been top notch. I actually drive 40 minutes to Milan to service my vehicle that happens to be the fourth truck I've purchased or leased from Victory...that should say it all.

My experience with Victory Chevrolet has always been top notch. I actually drive 40 minutes to Milan to service my vehicle that happens to be the fourth truck I've purchased or leased from Victory...that should say it all.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad your visits have remained top notch and that you choose to drive 40 minutes to Milan for service. Hearing that the service on your Chevrolet Silverado 1500 continues to meet your expectations means a great deal to our service department. Chad Becker [email protected]

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Got the work done, to quality standard, with a quick turn around. Amy is always great to deal with.

Got the work done, to quality standard, with a quick turn around. Amy is always great to deal with.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that the service on your Chevrolet Traverse was both quick and thorough is rewarding for our team. Hearing that Amy is always great to deal with means a lot to our service department. Chad Becker [email protected]

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Great experience. a.a.a.a.a.a.a.a.a.a.a.a.a.a.

Great experience. a.a.a.a.a.a.a.a.a.a.a.a.a.a.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We’re glad the service on your Chevrolet Traverse was smooth and positive. Chad Becker [email protected]

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