Dick's Hillsboro Honda

This is the most crooked car dealer in Oregon. They sell wrecked cars as new.. DO NOT GIVE THESE CROOKS YOUR BUSINESS

Sales dudes were horrible. Paperwork was screwed up, title took forever to deliver. We were making payments on the car long before we had the ability to register it! Sales lied to us about mailing the docs, and again about having the title in-hand, then again about sending the title to financing. Sales dude said he sent paperwork needing signed and it should be there "monday" but it wasn't. Turns out it wasn't even MAILED until AFTER "monday" - and he tried to make it seem like MY fault it didn't get mailed (what a punk!) He was demeaning and disrespectful to my wife during the initial sale and during follow-up conversations. We were promised reimbursement for the added expense of the temp tags but they never did pay us. 10/10 will NEVER set foot in there again.

Brian was very informative about the Honda EV that I was looking to purchase. He was patient with all my questions, and worked really hard to get me the best deal on my new car. Thanks Brian!

Diana provided excellent service when we were buying our new CRV Hybrid. She is very personable and knowledgeable. She promised to find the exact vehicle we were looking for and found it much sooner than we expected. She always answered all of our questions very thoroughly. My wife loved her personality and had a fantastic time visiting with her. Buying a new car is a joy when you have a salesperson like Diana to deal with. Chad and Agnes

really good customer service, i got help right away from dominic ponce and jesus, they helped me get my first dealership car, very kind and explained everything really well.

Alex and James once again pulled through on their words. I brought my car in for an oil change and check on the brakes. They found out that the rotors needed to be replaced. Long story short, they covered it free of charge. All of it. Brakes ands rotors, free! I bought my second hand from Dick’s about three months ago so I thought it’ll be fair to ask for a discount and after speaking with Alex, he reassured me that a discount is very possible. Then the sales manager, James got involved because they all remembered me, which was really cool of them. James then spoke with the top dog, Wayne who then decided to make the whole thing free! What?! Who does that nowadays?! Dick’s does. Everyone from sales to service center and management, just top notch service. Service center was short handed but they didn’t make any promises they couldn’t keep. We set a date and everyone pulled through. I’m coming back for my next car. I keep my word also. Wink wink.

They were friendly enough throughout the test drive. But just be aware that each vehicle is coated w/ a paint protectant upon arrival that you will be charged an additional $1295 for no matter what. They will not remove this fee and do not budge on pricing. Additionally, Ashley was very pushy about adding warranty’s even when I declined and only stopped after I told her she was making me not want to purchase this vehicle.

I want to thank Alex and Wayne for assisting my wife and I choose and purchase our “new” 2017 KIA Niro on 11/18-24. We’re very happy!

They are probably good if they don’t have to send you a check . I’ve been waiting a month and have been told it’s in the mail for two weeks. My trade in is on the lot so i should have my check . Would not recommend this dealer unless you finance everything and don't have to wait for them to give you the money they agreed to give you .

Bought an accord today and the process was very enjoyable. Ola was very friendly and made it very easy.