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Webb Toyota

(40 reviews)

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(40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Webb Toyota from DealerRater.

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I had an issue with my air-conditioning unit on my RAV4 when I take it in for an oil change Jarad sent it over to the body shop at Web and they took great care of it fixed me up and sent me on my way. Thanks a lot guys.

I had an issue with my air-conditioning unit on my RAV4 when I take it in for an oil change Jarad sent it over to the body shop at Web and they took great care of it fixed me up and sent me on my way. Thanks a lot guys.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Brad, we are so glad the Webb Toyota team was able to take care of your air-conditioning unit! Thank you for trusting us with your RAV4!

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Excellent staff and service. Got it in on time and work was completed when scheduled. Everything seems to be working.

Excellent staff and service. Got it in on time and work was completed when scheduled. Everything seems to be working.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for sharing your feedback! We're thrilled to hear everything was completed on time and to your satisfaction. We hope to see you again at Webb Toyota!

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My wife and I met with Garrett and he was very helpful and knowledgeable about the vehicle we purchased.

My wife and I met with Garrett and he was very helpful and knowledgeable about the vehicle we purchased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Brian, we're glad Garrett provided you with knowledgeable and helpful service at Webb Toyota. We hope you and your wife enjoy your new vehicle!

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Fast excellent service, very professional and courteous service. Despite my vehicle being older and in less than pristine condition they fixed the problem at hand and got me going again. Great experience

Fast excellent service, very professional and courteous service. Despite my vehicle being older and in less than pristine condition they fixed the problem at hand and got me going again. Great experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Brian, thank you for choosing Webb Toyota! It's great to hear that our service team got you back on the road quickly. Take care!

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Fast service and fixed issues within three days of leaving dealership. Warning for buyers looking for a car with heads up display. Make windshield has (HUD) on the windshield. If not the vehicle has the incorrect windshield

Fast service and fixed issues within three days of leaving dealership. Warning for buyers looking for a car with heads up display. Make windshield has (HUD) on the windshield. If not the vehicle has the incorrect windshield

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and feedback! We are glad our team could resolve the issues quickly. If you need anything else, please reach out. - The Team at Webb Toyota

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Everybody was very kind and very knowledgeable and very, very helpful I would recommend Web Toyota to everyone

Everybody was very kind and very knowledgeable and very, very helpful I would recommend Web Toyota to everyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

William, thank you for your excellent review! We are glad our team delivered attentive, knowledgeable service. We truly appreciate your business and we hope to serve you again at Webb Chevrolet Toyota!

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Everyone in the Service Department was very courteous, The cashier as well. However the female that answers the main line is RUDE !

Everyone in the Service Department was very courteous, The cashier as well. However the female that answers the main line is RUDE !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. I’ll share your feedback with our team so we can make improvements. Thank you for your business, and we hope to see you again in the future. - The Team at Webb Toyota

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So far Webb Toyota has been great to work with, and have done an excellent job with the services on my vehicle. I would recommend them to anyone and will be using them for all of my needs. Ken.

So far Webb Toyota has been great to work with, and have done an excellent job with the services on my vehicle. I would recommend them to anyone and will be using them for all of my needs. Ken.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Ken, thank you for being our customer and for sharing your positive experience with Webb Toyota! We look forward to working with you again.

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Went in for a routine oil change and was given an update and bill for over 300. When I questioned the problem, they showed it to me but it appeared so sketchy. They didn’t appear to know how to explain it and I feel like the additional problem and cost were created at the dealership.

Went in for a routine oil change and was given an update and bill for over 300. When I questioned the problem, they showed it to me but it appeared so sketchy. They didn’t appear to know how to explain it and I feel like the additional problem and cost were created at the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We're sorry to hear about your recent visit and the confusion surrounding your service bill. It's certainly not our intention to make any of our customers feel unsure about the services provided. We'd like to discuss this further with you and help clarify any misunderstandings, if possible. Would you please give us a call? Thank you, Antony Burgett - Service Manager - (505) 599-0650

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Just super service!! Staff is so professional. Webb is the bomb!! Thanks for keeping my Landcruiser perfect.

Just super service!! Staff is so professional. Webb is the bomb!! Thanks for keeping my Landcruiser perfect.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Paul, your feedback means a lot to our team! We are thrilled to see you are so happy with your experience at Webb Toyota. Your Landcruiser is in good hands with us!

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