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Webb Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They were very fast efficient and took care of business

They were very fast efficient and took care of business in a timely manner. Very friendly and pleasant through the whole ordeal.

They were very fast efficient and took care of business

They were very fast efficient and took care of business in a timely manner. Very friendly and pleasant through the whole ordeal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your feedback about our team! See you again at Webb Toyota, Hunter!

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Lemont was excellent to work with and helpful as we were

Lemont was excellent to work with and helpful as we were deciding between two vehicles. No-pressure sales and gave us the time to discuss options.

Lemont was excellent to work with and helpful as we were

Lemont was excellent to work with and helpful as we were deciding between two vehicles. No-pressure sales and gave us the time to discuss options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We’re delighted to hear you felt so supported by Lemont and our team! Thank you for choosing Webb Chevrolet Toyota and for sharing your experience with us. Enjoy your new car!

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Professional, friendly, knowledgeable, fair ,,trustworthy

Professional, friendly, knowledgeable, fair ,,trustworthy ,,value,,,above and beyond,helpful, honest,accessible,reliable,and the best

Professional, friendly, knowledgeable, fair ,,trustworthy

Professional, friendly, knowledgeable, fair ,,trustworthy ,,value,,,above and beyond,helpful, honest,accessible,reliable,and the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your amazing review! We truly appreciate your kind words about Webb Toyota and are thrilled to hear about your positive experience with our team. We’re committed to providing exceptional service and look forward to assisting you again in the future. Please feel free to share your experience with others! Sincerely, The Webb Toyota Team

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Could have been much better

They were great right up until I signed the papers. Since then I've been very disappointed. Not with the car but with the sales service, or lack of. As I was going over all of the new features, the salesman said he got a call and had to go. We hadn't even brushed over all of the new features. I ended up having to drive 2 hours back the next week. I called last week and asked where my license plate was and was told they would check on it. Nothing. Went to the DMV today and was informed I still owed over $1200.00 for the registration and county taxes. Totally unexpected as I was told everything was taken care of. I get a new car every 3 years but seriously doubt I'll be coming back

Could have been much better

They were great right up until I signed the papers. Since then I've been very disappointed. Not with the car but with the sales service, or lack of. As I was going over all of the new features, the salesman said he got a call and had to go. We hadn't even brushed over all of the new features. I ended up having to drive 2 hours back the next week. I called last week and asked where my license plate was and was told they would check on it. Nothing. Went to the DMV today and was informed I still owed over $1200.00 for the registration and county taxes. Totally unexpected as I was told everything was taken care of. I get a new car every 3 years but seriously doubt I'll be coming back

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Barry, thank you for providing feedback on your recent visit. I apologize for any inconvenience you may have experienced. Please reach out to me at your earliest convenience so we can move forward in a positive direction. Sincerely, Lorenzo Garcia lorenzog@webbauto.com

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I enjoyed dealing with them on my truck purchase.

I enjoyed dealing with them on my truck purchase. They made it super easy. Thank you

I enjoyed dealing with them on my truck purchase.

I enjoyed dealing with them on my truck purchase. They made it super easy. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They finally fixed my car after a year at another dealer.

They finally fixed my car after a year at another dealer. Very grateful for them!

They finally fixed my car after a year at another dealer.

They finally fixed my car after a year at another dealer. Very grateful for them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I have purchased 4 toyota vehicles from Webb.

I have purchased 4 toyota vehicles from Webb. The vehicles are great. The service is horrible. While utilizing the Free Toyota Care, the shop did not perform all of the required work. This ended up costing me an early tire replacement. Then, my vehicle was involved in an accident. I wanted to get it repaired by a toyota dealer. I called to see about getting it repaired at the Webb body shop. I was told that since I didn't have State Farm insurance, the wait would be three months. Seems they give priority to State Farm vehicles. What a way to treat customers. I will probably still buy toyota vehicles, but Webb will never see another dime of my money.

I have purchased 4 toyota vehicles from Webb.

I have purchased 4 toyota vehicles from Webb. The vehicles are great. The service is horrible. While utilizing the Free Toyota Care, the shop did not perform all of the required work. This ended up costing me an early tire replacement. Then, my vehicle was involved in an accident. I wanted to get it repaired by a toyota dealer. I called to see about getting it repaired at the Webb body shop. I was told that since I didn't have State Farm insurance, the wait would be three months. Seems they give priority to State Farm vehicles. What a way to treat customers. I will probably still buy toyota vehicles, but Webb will never see another dime of my money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Horrible service

I have purchased 4 toyota vehicles from Webb. The vehicles are great. The service is horrible. While utilizing the Free Toyota Care, the shop did not perform all of the required work. This ended up costing me an early tire replacement. Then, my vehicle was involved in an accident. I wanted to get it repaired by a toyota dealer. I called to see about getting it repaired at the Webb body shop. I was told that since I didn't have State Farm insurance, the wait would be three months. Seems they give priority to State Farm vehicles. What a way to treat customers. I will probably still buy toyota vehicles, but Webb will never see another dime of my money.

Horrible service

I have purchased 4 toyota vehicles from Webb. The vehicles are great. The service is horrible. While utilizing the Free Toyota Care, the shop did not perform all of the required work. This ended up costing me an early tire replacement. Then, my vehicle was involved in an accident. I wanted to get it repaired by a toyota dealer. I called to see about getting it repaired at the Webb body shop. I was told that since I didn't have State Farm insurance, the wait would be three months. Seems they give priority to State Farm vehicles. What a way to treat customers. I will probably still buy toyota vehicles, but Webb will never see another dime of my money.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Webb Toyota does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Webb Toyota Team

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Webb Toyota is a smaller dealership with an emphasis on

Webb Toyota is a smaller dealership with an emphasis on personal attention to details be it service or sales.

Webb Toyota is a smaller dealership with an emphasis on

Webb Toyota is a smaller dealership with an emphasis on personal attention to details be it service or sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best Dealership ever

I have bought and leased 5 cars from Webb Toyota truly the best choice for sales and service in the 4 corners area. I would and do take my mother there.

Best Dealership ever

I have bought and leased 5 cars from Webb Toyota truly the best choice for sales and service in the 4 corners area. I would and do take my mother there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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