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Vance Chrysler Dodge Jeep Ram

(156 reviews)

Reviews

(156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service

They are very helpful and nice. I wasn’t really needing an oil change due to mileage, and they brought that to my attention, but understood that I might as well get it done since I was there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Very helpful , helped me with a car warranty issuev!!!!!!!!!!??????????????I’ll will be a repeat customer. It’s nice not having to drive to Joplin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Emergency service well handled

My vehicle was practically undrivable. Electronic sensor failed and service worked me in on a Saturday morning for a quick repair and oil change. Much appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing kind and hard working Salesman Abraham.

I never expected to be purchasing a new vehicle on my cross country journey but Abraham C took things in his hands and made a scary situation turn into a huge relief. He literally worked All day to help get what we needed to get back on the road and complete our journey safely and comfortably. A HUGE THANK OUT TO ABRAHAM and Khristi. I would HIGHLY RECOMMEND Vance auto to any and all. Extremely satisfying experience without a doubt!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil change

Walked in an got an appointment. Had left a message as instructed a couple of days earlier, and hadn't gotten a response within an hour and a half. Thought that looked bad on department. Got oil change the same day. Guy at the counter was very helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Will not shop anywhere else period

I’ve shopped for a new car for a while. The staff at Vance made it a hassle free experience. They took what I wanted and made it happen. My credit is horrible. They didn’t judge, they told me what I needed to do and took care of me. It was the best experience I could’ve imagined buying a car. I will not shop anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional Oklahoma Dealership

TJ Burden is your professional salesman for life!!!! He works with you, and listens to you. He did an amazing job getting me this cute lil’ Kia Soul. Three important things I was looking for were.... color, leather, payment. TJ got me what I wanted!!! He cares about his customers. It was a pleasure to also meet and do business with Rob Cearley and Khristi Andrade. Amazing great team at Vance CDJR!!! Thank you all for making me feel comfortable and a very pleased customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best dealership I've ever been to.

I have 2 vehicles from Vance. A truck and car. Both are great and the excellent service department keeps them that way. I have dealt with many dealerships and the employees here are hard at work to gain your trust. I will never purchase a vehicle of have service done anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Had a great experience there loved my car salesman she’s awesome I follow her ever Carlos she goes to can’t get any better then her

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Great service!

Great, fast service! Jeff was able to get me into my dream car for a great price! They even offered me more for my car then other dealerships were offering!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.