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Vance Chrysler Dodge Jeep Ram

(156 reviews)

Reviews

(156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great!!

Wonderful people, great service!! We we're treated very well.They we're very friendly and knowledgeable. We would definitely recommend them to anyone, and would do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good

Very friendly and helpful and kept in touch with me on all aspects of service needed for my jeep and its warranty needs, parts and labor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great and fast service

I got to my appointment and have really fast service. I was guided to the waiting area and before I notice my car was ready to go. I also received quotes for tires and an explanation for each quote. I am thankful for the work done. Zulema Ware

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

friendlay and expert service

Great place to service my vehicle. Employees are courteous and helpful. Only took 1 hour of waiting for them to find a leak in my tire and patch it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Well good and nice people

I well go there again and seen people there to. They well work around your work and help you out it find out wht the problem is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Very satisfied customer, great experience

I drove 3 hours to purchase a car at Vance auto group and it well worth it! TJ Burden and manager Steven Fritchey went out of their way to make sure I was completely satisfied with my purchase! I’d have to say it was the best car purchase experience I’ve ever had, I won’t hesitate to make the drive again in the future. The paperwork process was fast, hassle free and I was in and out in less than an hour. I highly recommend this dealership, an honest group of good people with customer satisfaction being their top priority! Thanks again Vance auto group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful

Service is great took a little longer than what I wanted to do but all overall I had a very great experience. It is a place that I would recommend to others.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Got work done ok

Just had work done on my grand son's Ram! Did a good job. Did it quite quickly and done a good job. Will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2019 Buick Encore

T.J. is personable and knowledgeable. He was informative and helpful in my decision-making about which car I was interested but was in no way pushy. I appreciated his straight forwardness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Professional

Always very efficient and professional. They do the necessary work and suggest other preventative care issues. And so that's all I got to say about that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.