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Harvey Subaru

(46 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed

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Reviews

(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We purchased a new outback wilderness and the experience

We purchased a new outback wilderness and the experience was wonderful. The pricing was fair and they were generous on our trade in. I would absolutely recommend this dealership. Talk to Jager, he knows the product well and was a pleasure to work with.

We purchased a new outback wilderness and the experience

We purchased a new outback wilderness and the experience was wonderful. The pricing was fair and they were generous on our trade in. I would absolutely recommend this dealership. Talk to Jager, he knows the product well and was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Harvey Subaru is a very good dealership and the staff

Harvey Subaru is a very good dealership and the staff were very professional and personal to us. We enjoyed working with them

Harvey Subaru is a very good dealership and the staff

Harvey Subaru is a very good dealership and the staff were very professional and personal to us. We enjoyed working with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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There was zero communication.

There was zero communication. With only one service advisor getting information about our car was next to impossible. Calls were not returned. Our car was parked outside and not touched for atleast a day and night that I know of while we were told it was being worked on. We were never offered a loaner even though our warranty provides for one. Technician was unable to find the cause of our car’s issue.

There was zero communication.

There was zero communication. With only one service advisor getting information about our car was next to impossible. Calls were not returned. Our car was parked outside and not touched for atleast a day and night that I know of while we were told it was being worked on. We were never offered a loaner even though our warranty provides for one. Technician was unable to find the cause of our car’s issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Loved the fact that there was very little pressure.

Loved the fact that there was very little pressure. No dealership is perfect. Overall was a great experience.

Loved the fact that there was very little pressure.

Loved the fact that there was very little pressure. No dealership is perfect. Overall was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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Every time I have bought a vehicle from this dealership

Every time I have bought a vehicle from this dealership it has always been a great experience.

Every time I have bought a vehicle from this dealership

Every time I have bought a vehicle from this dealership it has always been a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Work was completed within the time stated for programming

Work was completed within the time stated for programming the new keyfob. Cost was more than I was expecting

Work was completed within the time stated for programming

Work was completed within the time stated for programming the new keyfob. Cost was more than I was expecting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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So when I brought the car in for the 6,000 mile service

So when I brought the car in for the 6,000 mile service (7 years ago), I told them the following: 1) Drivers side visor squeaks when you turn it 2) The windshield wiper light stays on even though the fluid is full 3) The AC will blow out warm air for 10 minutes after it has been on for about 15 minutes. Go back to cold and then back to warm for another 10 minutes. Checking it in the service building instead of driving it in the hot temperatures isn't going to show the issue. I was told then that these things are normal as the parts are cheap and Subaru doesn't know how to build strong AC for the South. So I've lived with these issues for the last 7 years. I don't like to sweat when I'm in nice clothes during the summer months while driving but I have no choice as like I was told, Subaru doesn't know how to build an AC for the South. I'm not sure that I will buy another Subaru because of these issues. Everything done by the Service Department have been great. They kept the maintenance up to schedule.

So when I brought the car in for the 6,000 mile service

So when I brought the car in for the 6,000 mile service (7 years ago), I told them the following: 1) Drivers side visor squeaks when you turn it 2) The windshield wiper light stays on even though the fluid is full 3) The AC will blow out warm air for 10 minutes after it has been on for about 15 minutes. Go back to cold and then back to warm for another 10 minutes. Checking it in the service building instead of driving it in the hot temperatures isn't going to show the issue. I was told then that these things are normal as the parts are cheap and Subaru doesn't know how to build strong AC for the South. So I've lived with these issues for the last 7 years. I don't like to sweat when I'm in nice clothes during the summer months while driving but I have no choice as like I was told, Subaru doesn't know how to build an AC for the South. I'm not sure that I will buy another Subaru because of these issues. Everything done by the Service Department have been great. They kept the maintenance up to schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service!

Great service! I Will buy all my vehicles from Travis Harvey!!! He takes care of his customers. Subaru is a wonderful suv and very safe

Great service!

Great service! I Will buy all my vehicles from Travis Harvey!!! He takes care of his customers. Subaru is a wonderful suv and very safe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience buying my hybrid Subaru Forester.

Great experience buying my hybrid Subaru Forester. Dealer people are gracious and customer oriented, Will keep on buying Subarus from them.

Great experience buying my hybrid Subaru Forester.

Great experience buying my hybrid Subaru Forester. Dealer people are gracious and customer oriented, Will keep on buying Subarus from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Awesome place to buy a car.

Awesome place to buy a car. Great selection, No high pressure just good old fashioned customer service with a smile. If possible I would give more than 5 star rating. They sure went out of their way for my wife and I.

Awesome place to buy a car.

Awesome place to buy a car. Great selection, No high pressure just good old fashioned customer service with a smile. If possible I would give more than 5 star rating. They sure went out of their way for my wife and I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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