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Matthews Kia

(209 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia from DealerRater.

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Kia associate meet me at the car.

Kia associate meet me at the car. She check me in. It was very long after that they had finish my oil change. But, could rotate my tires. She informed me that I need new tires. She had estimated 2 set of tires. I informed her I would check back. THANKS KIA

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had to get service done.

Had to get service done.they got it done quickly and let me know about recalls,I used a dealer in woodstock and cant recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I received excellent service for the first scheduled

I received excellent service for the first scheduled maintenance of my 2019 certified pre-owned Kia Sportage. I highly recommend Mathews Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The service was done in a timely manner.

The service was done in a timely manner. Everyone was very professional and experienced. I have no complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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It was Absolutely amazing from start to finish!

It was Absolutely amazing from start to finish! So easy and communication was great! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This dealership has been fantastic to work with!

This dealership has been fantastic to work with! From the time I purchased my Telluride to the service I’ve scheduled to keep it in tip top shape. They’re great! Ask for Tyler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very friendly and efficient at the Service Department.

Very friendly and efficient at the Service Department. I left my car for oil change, and tire rotation and they texted me within an hour to let me know it was ready to pick up and they also gave me a car wash as well. Very pleased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Everyone is always very nice and welcoming.

Everyone is always very nice and welcoming. You all do a very good job. I always feel safer in my car after it has been serviced at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The people at Matthews Kia have always been very nice and

The people at Matthews Kia have always been very nice and helpful. They answer my questions and always have the information I need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Clint did a great job explaining everything about buying

Clint did a great job explaining everything about buying a car and how the process works. Great customer service, very friendly and overall, professional! I’d highly recommend going to Kia if you’re looking for a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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