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Rick Hendrick Chevrolet

(900 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed

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Reviews

(900 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet from DealerRater.

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Brady R.

Brady R. and the finance team (Owen) found me the best price and helped me get a brand new vehicle to help provide for my family. Brady even drove 8 hours away (there and back) to help my Mom sign some papers to complete the deal. They have a lifetime customer and will always reference them for my friends and family that need someone that cares about the client and wants to help in their best interest.

Brady R.

Brady R. and the finance team (Owen) found me the best price and helped me get a brand new vehicle to help provide for my family. Brady even drove 8 hours away (there and back) to help my Mom sign some papers to complete the deal. They have a lifetime customer and will always reference them for my friends and family that need someone that cares about the client and wants to help in their best interest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great dealership.

Great dealership. Sharief was amazing. Will come back for all future vehicles. Very flexible and understandable team.

Great dealership.

Great dealership. Sharief was amazing. Will come back for all future vehicles. Very flexible and understandable team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great agent, fast talker but very approachable and

Great agent, fast talker but very approachable and friendly! Would definitely work with Sharief Stancil again!

Great agent, fast talker but very approachable and

Great agent, fast talker but very approachable and friendly! Would definitely work with Sharief Stancil again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Maria, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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Sharief Stancil was awesome.

Sharief Stancil was awesome. Very helpful & patient. Cool guy. Konnie is the best in the business. Made the deal in no time. Thanks again guys.

Sharief Stancil was awesome.

Sharief Stancil was awesome. Very helpful & patient. Cool guy. Konnie is the best in the business. Made the deal in no time. Thanks again guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Super friendly service crew that took care of my car.

Super friendly service crew that took care of my car. Service was done as quick as possible!

Super friendly service crew that took care of my car.

Super friendly service crew that took care of my car. Service was done as quick as possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Daniel M., we're glad to hear you enjoyed your visit.

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Kept me up on the whole process and finished when I was

Kept me up on the whole process and finished when I was advised the car would be ready.

Kept me up on the whole process and finished when I was

Kept me up on the whole process and finished when I was advised the car would be ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We sincerely thank you for the positive review, and look forward to seeing you again soon!

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By far the easiest process and friendliest sales

By far the easiest process and friendliest sales associate I have experienced during my truck buying process. Brady Roundtree was friendly and knowledgeable about the vehicle which made the process much smoother.

By far the easiest process and friendliest sales

By far the easiest process and friendliest sales associate I have experienced during my truck buying process. Brady Roundtree was friendly and knowledgeable about the vehicle which made the process much smoother.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eric Lacasse, we are so happy to read such a great review about Rick Hendrick Chevrolet Norfolk! If you have any further questions, please don't hesitate to reach out!

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My service advisor was great, he kept me updated on every

My service advisor was great, he kept me updated on every step of service, my vehicle was delivered on the date it was promised to be delivered. Thanks Ty, great job

My service advisor was great, he kept me updated on every

My service advisor was great, he kept me updated on every step of service, my vehicle was delivered on the date it was promised to be delivered. Thanks Ty, great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jamthunder, thank you so much for your positive comments about Rick Hendrick Chevrolet Norfolk! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Marimba Bimba Tunkara was my dealer.

Marimba Bimba Tunkara was my dealer. He was awesome got me what I asked for. Got me a military discount. I couldn't have asked for more 10 outa 10 recommend.

Marimba Bimba Tunkara was my dealer.

Marimba Bimba Tunkara was my dealer. He was awesome got me what I asked for. Got me a military discount. I couldn't have asked for more 10 outa 10 recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jalenmhampton777, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Rick Hendrick Collision did an excellent job on fixing my

Rick Hendrick Collision did an excellent job on fixing my truck. Service agent communicated well and kept me posted on the process.

Rick Hendrick Collision did an excellent job on fixing my

Rick Hendrick Collision did an excellent job on fixing my truck. Service agent communicated well and kept me posted on the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello JC, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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